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Theme Park Hotel

Genting Highlands Resort, Genting Highlands, Genting Highlands, Malaysia 69000 (Show on map)

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Area: Genting Highlands Number of Rooms: 236

Recent customer reviews

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Good

7.5

based on
3553 reviews

Value for Money
7.6
Location
7.9
Staff Performance
7.6
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.6
Food/Dining
6.6
All reviews (3553)
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Melissa K. Couples Malaysia, December 15, 2012
Great location, good service

Very efficient staff!
6.7
Always enjoyed my stay in Genting. nice cool air, great environment, good for brisk walking while , bellboy was extremely helpful. Never liked the food in Genting though, expensive and way too pricey for the amount and quality served.
Wong S. Families with young children Singapore, December 15, 2012
very good service

Though the hotel may be one of the oldest hotel, but it is considered quite well maintained.
6.7
It is situated right in front of the outdoor theme park. However, it is quite far from the indoor theme park. Overall, we had a generally good stay there.
Tai L. Families with young children Malaysia, December 15, 2012
nice hotel

big room hotel
8
The hotel is a good value for money which is quite affordable. Its clean and sufficiently furnished and provided with all the necessary smenities. However, the management should be more vigilant on the damaged item in sll rooms so as no to cause incoveniences to the guests.the stay at theme park hotel was great. the room is very big and spacious with a queen size bed and another single bed provided.
Ng K. Families with young children Malaysia, December 13, 2012
Fantastic Location just next to Outdoor Theme Park

Old hotel with big rooms
8.3
This being one of the oldest hotel in genting highlands and it requires a major renovations. Although the rooms are lean and spacious but age of time is very obvious in the rooms' furnishing, lifts, lobby areas etc. Parking like all other hotels in Genting, is very bad. Wonder why these hotels never reserved parkings for their guests, instead make them to compete with day trippers.
Wei S. Families with young children Singapore, December 13, 2012
Standard hotel that meets all basic requirement

Fast check in
6
Chck in was fast. Rooms allocated are facing the hills instead of the theme park. Connected rooms were given as per requested. No smoking smell. Toilet is of ordinary standard. Slight stains were found on the toilet bowl seater, i guess no thorough effort from the housekeeping personnels.
Hotel Feature Tip: As there is no wifi in the hotel, you can just purchase a drink from the coffee house at the lobby and reuest for wifi password.
Chew F. Families with young children Malaysia, December 13, 2012
Great location to Theme Park and big room

Big room
8.3
it just next door to the theme park. good for young kids. they can take an afternoon nap before continue with the games at the park. we had big rooms with comfortable beds but the bathroom are rather worn out.no complain on the service. they tidy the rooms every morning and the receptionist are very understanding and friendly.
Huong C. Families with older children Malaysia, December 13, 2012
lovely

good
8
, we decided to travel macau and have booked a standard guest room for a night. the front desk has upgraded us to a superior room once we request for. the room is perfectly neat and clean. facilities are in good condition. btw, the hotel gave us a very warm welcome since the staff including bell boys are very polite and helpful.
Hotel Feature Tip: ok
Lum M. Families with young children Singapore, December 12, 2012
Lovely hotel and service with a smile

very spacious room
8.3
the stay at theme park hotel was great. the room is very big and spacious with a queen size bed and another single bed provided.
Saifudin K. Families with older children Malaysia, December 12, 2012
value for money

just next to the theme park
7
The hotel is a good value for money which is quite affordable. Its clean and sufficiently furnished and provided with all the necessary smenities. However, the management should be more vigilant on the damaged item in sll rooms so as no to cause incoveniences to the guests.
San V. Families with young children Malaysia, December 11, 2012
Quite an enjoyable stay

Close to major attractions, good bed, clean rooms
7.7

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Customer Reviews - Theme Park Hotel, Genting Highlands

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