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Theme Park Hotel

Genting Highlands Resort, Genting Highlands, Genting Highlands, Malaysia 69000 (Show on map)

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Area: Genting Highlands Number of Rooms: 236

Recent customer reviews

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Good

7.5

based on
3585 reviews

Value for Money
7.6
Location
7.9
Staff Performance
7.6
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.6
Food/Dining
6.7
All reviews (3585)
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Angeline T. Couples Singapore, February 22, 2013
Clean Room

Clean Room
7.3
Good location with clean room. The room looks clean and neat. The location is rather good as it is near to the theme park and casino. The room does not have a fridge. The staffs are very friendly and polite. I like the hospitality of the staffs and the location is good.
Issac N. Couples Malaysia, February 22, 2013
Great location and clean room

Service with smile
6.7
This is great location for the people who are want to have fun from theme park outdoor.beside that, this hotel have a clean room.why I said that is clean room because my partner have skin allergic,on that day that is no happen on my partner (my partner is girl). The disadvantage is this hotel are quite far from the other hotel.
Edwin K. Couples Indonesia, February 21, 2013
Clean but smelly.

Location in Genting (connected to everywhere in Genting)
5.3
Where to start? the hotel is clean, but it is old and smelly. The TV broken, annoying static every few seconds, and it turns out the cable was not hooked up properly. housekeeping staff is okay, but the receptionist need improvement - not saying they are bad. The hotel premises is right next door to the outdoor theme park. which is great if you are planning to go and play. But kinda difficult to reach the indoor park and casinos. Water is safe to drink from the tap (there are suggesting pictures) and there are no wifi in the room. also the cafe itself is not really part of the hotel. It is okay if you want to stay here but know this. sometimes first world hotel actually give better price than theme park hotel and first world hotel are generally better. Overall, there are no bad things to say nor there are a good things to point out. it's an average hotel for me.
Travel tip: Great place for outdoor theme park, slightly less good for casinos and indoor theme park. be very stingy when it comes to bargaining for taxi home to KL or KLIA.
Muhammad A. Families with young children Pakistan, February 20, 2013
Nice hotel but small rooms

all the hotels are linked together
7.7
Overall experience was good. I was traveling with my wife and a 2 yr old. The rooms were small but clean but the bed was very small. The cot that the hotel provided was cheaply built but at least it was there. Need to upgrade their TV's.
Khay B. Families with young children Malaysia, February 20, 2013
Very old!

Near theme park, clean, large
5.7
It was ok. But room is quite old. Need refurbishment.
Lina X. Groups China, February 19, 2013
just ok

not that bad compare to other ones
6.3
Siti A. Families with older children Malaysia, February 19, 2013
Lovely hotel and service with a smile

nice view.very comfortable ang good services
10
even i stay for one night only,but this is the best and happy holiday.i love staying at this hotel.Good environment and friendly staff to assist at anytime and really appreciated on the services provided by theme park management.Good for relax ,with guiet atmosphere.
Heng H. Families with young children Malaysia, February 18, 2013
Lovely hotel and service with a smile

Next to out door theme park
8
enjoyable stay and value for money . good location and just next to genting out door theme park and link to genting casino and first world hotel . hotel service is very friendly . i will definitely come book this hotel again for my next trip to genting again.
Samantha C. Couples Singapore, February 18, 2013
Mediocre hotel near the theme park

Close to open carpark, close to theme park reasonable sized room
6
It was fine for a night's stay. Nothing too bad and nothing too good to mention about. Rooms are reasonably sized.
Joseph B. Solo travelers United Kingdom, February 17, 2013
Decent room and location but no wifi

location is perfect next to themepark, casino and showroom.
7.3
The hotel is satisfactory. big clean rooms and centre of the action. theme park is attached to the hotel and casinos and showroom are 5 minute walk. its a shame you don't get wifi in this hotel especially for the price!

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Customer Reviews - Theme Park Hotel, Genting Highlands

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