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Thistle Johor Bahru Hotel

Jalan Sungai Chat, Johor Bahru - City Center, Johor Bahru, Malaysia 80100 (Show on map)

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Area: Johor Bahru - City Center Number of Rooms: 382
Free Wi-Fi

Recent customer reviews

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Good

7.5

based on
2916 reviews

Value for Money
7.5
Location
7.6
Staff Performance
7.7
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.6
Food/Dining
6.9
All reviews (2916)
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Stephen E. Solo travelers Australia, January 30, 2013
Trying to please but still room for improvement

lovely pool with plenty of in house dining options. Very polite staff who always acknowledge you and greet you. Rooms are spacious.
7
Despite the warm welcome and polite staff, the hotel and its service are still falling just a bit short in the small details. Eg, failing to replace the laundry bag and list after the first lot of laundry, grotty grouting in the shower recess, damage to the carpet just outside the door in the hall. On one occasion, the toilet cistern pump was making a loud continuous noise. I had to wait a fair while for the technicians to come to my room. There was water all over the bathroom floor. Technicians fixed the problem and promised that they'll get housecleaning to come and clean up. This never happened and in the end I had to place towels on the floor and have a shower before going to bed. It's all these little issues that are not quite up to the standard of a 5 star hotel. But in every other way, it is a reasonable hotel for the price. The staff are on the whole friendly and the beautiful pool is refreshing. Rooms are a bit old but still reasonable and spacious. View of the straits is nothing to write home about but better than views of the "city". Location is not so central from a walking point of view but McDonalds and Denga Beach are not far away.
Hotel Feature Tip: This hotel used to be the Hyatt apparently. When catching a taxi, you may still need to use that name if the taxi driver is unfamiliar with the current name Thistle. Also, Denga Beach is worth a visit in the evenings with food stalls, rides, etc.
Fahrurrazi H. Couples Malaysia, January 29, 2013
Great hotel with nice view

Nive view of tebrau straits
9
luxury hotel with nice location.great view of tebrau straits and johor bahru square.beautiful swimming pool and garden.if you come by car, the parking ticket need to show it to the reception, so that it can be waived.
Restaurant Tip: eat steamboat at johor bahru square near the hotel
Sherman P. Couples Singapore, January 29, 2013
Great love it

Location ,friendly staff ,nice room
8
Rizarr A. Families with young children Malaysia, January 28, 2013
International standard

The interior, the bathroom, comfortable bed
7.7
Thisthe JB is one of the best hotel the is in JB. Room size is average but comfortable bed and comfortable pillow. Not suitable for big family, room is not that big. Pool view room has a breathtaking view..I highly recommend this. Big and awesome swimming pool, children would enjoy. Wide selection for the buffet breakfast..love love love their breakfast
Mohd H. Families with young children Malaysia, January 28, 2013
Relaxing & Quiet

view, size of room, beautiful
8
surrounding area is quiet, beautiful view from the hotel, parking space, romantic view, good staff, swimming pool, spacious and comfortable, a bit far from town area,nice view, affordable price, good location, highest degrees of comfort and convience, the hotel offer fantastic facalities
Haruntian D. Families with young children Indonesia, January 28, 2013
The hotel rooms need a major renovation

nice lobby and pictures from website
5.3
the hotel building is very old, the car park is run down like an old warehouse. the room is ok but the bathroom is very old and needs a major make over to qualify for the 5 stars hotel as i would rate this hotel for the maximum 3 stars for the room and bathroom. however, the only nice thing is the lobby, restaurant and pool although the pool tiles are dirty and stained too.
Sightseeing/Attractions Tip: Lego Land is nice and my kids are also enjoying Sanrio Hello Kitty land.
Dennis S. Families with older children Malaysia, January 28, 2013
Elegant stay

Polite and attentive staff
9.7
Room was exceptionally large. Well equipped hotel, great food, and even better staff. Very close by to Singapore.
Derrick T. Families with young children Singapore, January 28, 2013
One of the best hotel I have ever stayed.

Great services and the quality is fantastic
7
fast and efficient staff. great quality of the hotel
Alida M. Families with young children Malaysia, January 28, 2013
Good value for money

Service with a smile
9
Room decor and size were OK. So was the bathroom but cleanliness was a bit of a letdown. Found some mildew in the shower stall. Asked for 2 extra pillows and towels but was told only one more can be provided for the former. Pillows were a total letdown - latex pillows?? Hard and quite uncomfortable. Thistle has done quite well with the decor etc. so please look into providing more comfortable pillows. Service at the front desk and restaurants during breakfast and dinner were excellent. Staffs were all friendly. Pool was huge and my kids love the slide. Probably can put more loungers by the poolside. But would definitely come back since i do feel the shortcomings were sort of made up by the ever attentive staffs.
Karen V. Couples Malaysia, January 27, 2013
Comfortable hotel near city

Nice room, pool, near to city
6.3
cosy room, with ample facilities near the city. car parks provided. need to work on upgrading the bathroom.

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Customer Reviews - Thistle Johor Bahru Hotel, Johor Bahru

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