Very good 8.0
Based on 335 reviews

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About Thistle Kensington Gardens Hotel


With the best of London at its doorstep, this refurbished hotel is an oasis of calm. Thistle Kensington Gardens Hotel is literally across the road from Hyde Park and also nearby are Kensington Palace, Kensington High Street, and the shops and theaters of the West End. Paddington mainline station is less than a mile away, and there are two underground stations even closer. Thistle Kensington Gardens Hotel offers function rooms, on-site parking, 24-hour room service, and Wi-Fi access. Guests can drink and dine at the Brasserie, perfect for any time of the day. All of the comfortable guestrooms have wonderful views over Hyde Park and Kensington Gardens.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • taxi service
  • car park

Food & beverage

  • convenience store
  • 24-hour room service
  • room service
  • restaurant(s)
  • bar


  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • newspapers
  • tours

On-site facilities

  • wheelchair accessible
  • facilities for disabled guests
  • family room
  • elevator
  • shop(s)
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • ATM
  • currency exchange

Languages Spoken

  • English
  • French
  • Italian
  • Polish
  • Spanish
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When booking for 10 or more rooms, different policies and additional supplements may apply.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-18 year(s) Must use an extra bed
  • Guests over 18 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 12.00 GBP
Check-In From: 02:00 PM
Check-Out Until: 12:00 AM
Distance from City Center: 0.5 miles
Distance to Airport: 27. Km
Internet Usage Fee: 0.00 GBP
Non-Smoking Rooms / Floors: No
Number of Bars: 1
Number of Floors: 10
Number of Restaurants: 1
Number of Rooms : 175
Parking Fee (per day): 24.00 GBP
Room Voltage: 240
Time to Airport (Minutes): 50
Year Hotel Built: 1962
Year Hotel Last Renovated: 2010
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Recent customer comments

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Very good

  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.7
  • Location 8.8
  • Room Comfort/Standard 8.0
  • Service 8.1
  • Value for Money 7.6
  • Food/Dining 7.2

Shani G.
July 16, 2016
Feed back
The room had a old hair tie on the bench on entry, not sure if surfaces were cleaned. No water provided or a fridge to store water. The hotel was very average and not worth the money. In addition, we booked a airport transfer and was quoted between 25-30 pounds. When we got the airport the screen said payment due was $30 but the driver demanded the charge was $40 pounds. I felt taken advantage of and sealed my experience with your services as less than expectable. I would not recommend this hotel as it was not worth the money at all.

Michael T.
United States
July 14, 2016
Nice size rooms, updates
Great location, helpful staff, only criticism is breakfast could have been better.

Vivienne P.
July 09, 2016
Great location
Great location. Next door to convenience shop and Queensway station. Great shopping at Whiteley's which is a big shopping centre.

Rachael A.
July 06, 2016
Great position
Great position, reasonable size room as we also had an extra bed for our 12 yr old daughter. Very clean, nice view, but found the beds very hard. It is near underground station queensway or Lancaster rd and there are lots of restaurants along queensway rd. Especially liked bella Italia, it is a chain but food was very good and reasonable. If you get the special map from reception you get 20% discount. We booked the golden tours hop on hop off bus and although normally I hate that sort of touristy thing it was very good for getting about and the drivers were very helpful. All in all I would recommend the thistle Kensington gdns which is actually in Hyde park. The restaurant was not bad but overpriced and we didn't get breakfast so can't comment on that.

Asael M.
July 04, 2016
Weekend trip
Perfectly located in walking distance

He B.
July 03, 2016
Nice stay
Good location, clean and new room, high-speed wifi

He B.
July 03, 2016
Good location, clean and new rooms, high-speed wifi
Good location, clean and new rooms, high-speed wifi

jimmy Y.
June 24, 2016
The staff was very friendly and helpful.very clean handy location.
Very very good locations love it.

abdulla A.
June 20, 2016
No concerg some rooms air conditioning problem
No concerg some rooms air conditioning problem

kong S.
June 19, 2016
Good standard hotel
Very impressed with the reception at check in and out. Value for money breakfast and a clean room with a great bathroom. The wifi can be faster but overall not real complaints