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Recent customer comments

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All reviews (478)

Business travelers (145)

Couples (136)

Solo travelers (79)

Families with young children (45)

Families with older children (35)

Groups (38)

Very good
7.5
based on 478 reviews
Hotel Condition/Cleanliness
7.3
Location
8.0
Room Comfort/Standard
7.5
Staff Performance
7.5
Value for Money
7.5
Food/Dining
7.0

6.7 Budiman S.
Indonesia
February 12, 2014
Standard Hotel centrally located
Location, Amenities and Facilities, Price
I stayed 3 nights in Medan with my family so we booked 3 rooms. I chose this hotel because of its strategic location in the down town of Medan. The hotel also near to some big department stores. This hotel has good standard room amenities and hotel facilities. The rooms were nice but a bit aging. This hotel is looked old from outside, the lobby and bar were not to interesting. However at that time they did renovation at some floors hopefully now they have new look. The food and breakfast are mostly local style eventhough they served international menu. It would be great I think if the chef presented the food in more international taste. Worst thing is about the smoking. All over the place (perhaps city) smelled with cigarette smoke. The lobby is full of smoke as many people smoking indoor. Even though I stayed in Non-Smoking floor but the room still smelly with cigarette smoke especially when we turn off the A/C.

9.7 Saliza A.
Malaysia
May 22, 2013
It was great and we enjoyed our stay.
Great rooms and good breakfast buffet.
It was money valued and we enjoyed our stay very much. Great staffs, lovely rooms, wonderful breakfast and security to rooms are good. Convention center was good. The hotel is centrally located so it was easy for us to travel around.

8.3 abdullah H.
Malaysia
May 27, 2013
Great hotel and friendly staff
Value for money, great location and friendly and polite staffs
The staff very helpful and because I was on early flight, I was so tired. The hotel allowed me for early checkin

8 AZIZUL Z.
Malaysia
May 24, 2013
very relex and comfortable
good location for shoppers near by at airport value for money
I am happy with the enviroment and hotel staff are very friendly.

8.3 Nurmala D.
Indonesia
May 24, 2013
Clean and convenience hotel with affordable cost
Convenience located, affordable cost and staff hospitality
We were happy and enjoyed our stay in thsi hotel. Superb.

5.7 amanda P.
Indonesia
May 15, 2013
affordable hote for quick visit to medan
centrally located, near to the airport
It was an okay experience, you get a nice room with the price you're paying. The fact that people can smoke inside the lobby was unpleasant. The construction thats happening during our stay creates a messy look for thw hotel. But its a good option if you you're just in medan for quick visit and needed a good affordable place to stay

6.3 Corry S.
Indonesia
May 11, 2013
Nice and Friendly Hotel
friendly staffs, nice and comfortable room, and it's located in central of the city
It was good to be here. Cheap price hotel didn't make them ruin anything. We still got a good service, friendly staffs, and nice and comfy room.

6 Corry S.
Indonesia
June 28, 2013
good
clean room, good location, nice staffs
It was a good hotel with a good location. Everyone in Medan knows about this hotel.

6.3 Nor H.
Malaysia
May 03, 2013
centrallize hotel
centrallize, near sun plaza
Near to sun plaza, old hotel which under upgrading, nice and comfirtable bedroom, pool for adult and kids, nice fitness center

7.3 Terje E.
Norway
June 27, 2013
A nice break in an interesting city
location, price and service
My stay was just Perfect. Got upgraded as there was no vacant standard room when when I arrived. The restaurant is not for gourmets, but keeps an okey enough standard.