Very good 7.6
Based on 13 reviews

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About Tidal Waters Resort

Description

For travelers who want to take in the sights and sounds of St Helens, Tidal Waters Resort is the perfect choice. From here, guests can enjoy easy access to all that the lively city has to offer. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as St. Helens Airport.

Take advantage of a wealth of unrivaled services and amenities at this St Helens hotel. While lodging at this wonderful property, guests can enjoy facilities for disabled guests, car park, room service, meeting facilities, restaurant.

Tidal Waters Resort is home to 60 bedrooms. All are tastefully furnished and many even provide such comforts as non smoking rooms, internet access – wireless (charges apply), television, DVD/CD player, refrigerator. The hotel offers wonderful recreational facilities such as outdoor pool, garden to make your stay truly unforgettable. Discover an engaging blend of professional service and a wide array of features at Tidal Waters Resort.
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Features

Internet

  • free Wi-Fi in all rooms

Transportation

  • car park

Swimming & soaking

  • swimming pool [outdoor]

Food & beverage

  • room service
  • restaurant(s)
  • coffee shop
  • bar

Pets

  • pets allowed

On-site facilities

  • facilities for disabled guests
  • garden
  • smoking area

Business & money services

  • meeting facilities
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 10:00 AM
Number of Rooms : 60
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 8.0
  • Facilities 10.0
  • Location 8.5
  • Room Comfort/Standard 7.2
  • Service 8.0
  • Value for Money 6.8
  • Food/Dining 6.8

Tammy W.
Australia
March 28, 2016
Happy
I enjoyed it x

Emma J.
Australia
December 11, 2015
Property search
Staff special price food
Lovely

Frank J.
Australia
December 01, 2015
tranquility
view over the water and harbour, close proximity to town and service and pleasantness of staff
A very relaxing stay, Would have liked to stay longer. Rooms were well serviced, comfortable and clean.

Chris A.
Australia
October 19, 2015
Beautiful hotel ... but
location, rooms, spaciousness of public areas
It was very pleasant: our room had a verandah with table and chairs in the sun and lots of room inside. But the internet wouldn't work. We asked for the three days we were there and were assured someone was coming to fix it but nothing happened. Not quite good enough for a 4 star hotel.

Kerry B.
Australia
April 08, 2015
Pity about the wifi
Location Comfort Meals
WiFi didn't work in the room.

David S.
Australia
March 23, 2015
A Comfortable Hotel in a Great Location
location, friendly staff, comfortable room
We had a very enjoyable stay in a picturesque location.

Kathryn S.
Australia
February 17, 2015
no comment
no comment

Heng S.
China
January 04, 2015
Not bad
convenience, price, comfort

Reg M.
Australia
March 16, 2013
Pleasant & relaxing
Good food, nice area,
We were not happy when we had to walk from the entrance nearest to our room round to the main entrance - over 100 metres - in rain because the side door was locked at 8.30pm. Why aren't guests given keys to that door? Also the bathroom is large but very poorly fitted out - no cupboards, drawers or shelves for storing toiletries so they had to sit on the floor as there is not enough room for them on the sink area.

Bruce M.
Australia
January 12, 2013
Appalling hotel - calls itself a resort is not
Location
The hotel looks OK and is reasonably well apointed but the appearance is only a veneer. The room we stayed in was not airconditioned and had a reasonably sized bathroom but a tiny corner shower. To small to have a proper shower. The restaurant has had bad reviews but there was little else on offer in St Helens on New Year's Day. It looked good and had a nice view out onto the bay, but the meals were attrocious. My partner ordered a prawn salad which came with no finger bowl and no bowl bowl to put the shells when she had shelled and de-veined the prawns. The salad was light on and featured the end (stalk) of the iceberg lettuce. When we mentioned the deficiencies to the wait staff they did not respond and when my partner asked to see the head waiter or waitress, neither were forthcoming. My linguini seafood was tasteless and the sauce appeared to have been made from a jar of pasata sauce from the supermarket with no herbs. They charged us full price of course. The checkout clerk was not very interested when I told him of my disappointment with the meal and the overall stay. I filled out an evaluation feedback form but was not confident that it would have got past the front desk rubbish bin. So all in all, don't stay here. We couldn't believe it was as bad as the reviews indicated - but it was!


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