Very good 8.0
Based on 26 reviews

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About Tivoli Sintra Hotel


When visiting Sintra, you'll feel right at home at Tivoli Sintra Hotel, which offers quality accommodation and great service. Situated only 1 km from the city center, guests are well located to enjoy the town's attractions and activities. A well-kempt environment and its proximity to Palácio Nacional de Sintra, Museu do Brinquedo, Quinta da Regaleira give to this hotel a special charm.

Tivoli Sintra Hotel offers impeccable service and all the essential amenities to invigorate travelers. Top features of the hotel include facilities for disabled guests, Wi-Fi in public areas, car park, room service, meeting facilities.

Tivoli Sintra Hotel is home to 77 bedrooms. All are tastefully furnished and many even provide such comforts as air conditioning, wake-up service, mini bar, balcony/terrace, telephone. The hotel's recreational facilities, which include garden are designed for escape and relaxation. Whatever your reason for visiting Sintra, the Tivoli Sintra Hotel is the perfect venue for an exhilarating and exciting break away.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Food & beverage

  • room service
  • restaurant(s)
  • bar


  • pets allowed

Cleaning services

  • laundry service

On-site facilities

  • facilities for disabled guests
  • family room
  • garden
  • elevator
  • smoking area

Health and security

  • safety deposit boxes

Languages Spoken

  • English
  • French
  • German
  • Portuguese
  • Spanish
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 10 EUR
Check-In From: 2:00 PM
Check-Out Until: 12:00 AM
Distance from City Center: 1 km
Number of Restaurants: 1
Number of Rooms : 77
Room Voltage: 220
Time to Airport (Minutes): 30
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Verified traveler reviews

Filter by traveler type
Very good

  • Hotel Condition/Cleanliness 7.9
  • Facilities 6.0
  • Location 9.7
  • Room Comfort/Standard 7.7
  • Service 7.5
  • Value for Money 7.8
  • Food/Dining 7.1

John C.
May 08, 2016
Sintra Magic
The hotel is excellently located right in the heart of the town. The staff and service culture is very lacking with seemingly too few staff to attend to customer requirements in a timely and friendly manner. An example was the Bar area being unattended whilst 8 to 10 people sat around awaiting service (provided by an inexperienced head waiter from the dining room after numerous complaints to Reception) WiFi is only free in the lobby unless you fill in a Tivoli international form. Oh, the password is changed every day but you only find out about this when you complain. I had to go to Reception on foot to complain as the phone in the room did not work. I had been promised a fix on day 1 but on day 2 it still was not fixed. Management attitude change is overly required here.

john P.
United States
September 11, 2015
old out dated
Old outdated hotel with hard beds and uncaring staff

Gary B.
United Kingdom
November 08, 2014
Location, comfort, view
View, Location, Room
This hotel was probably great about twenty to thirty years ago. It is a bit like a timewarp in that one steps into the late seventies as soon as the lobby is entered. The rooms are a bit run-down and the infrastructure poor - one PC for all guests, the lift was stuck between rooms and out of order, the food and breakfast service unappealing and delivered by staff well past retirement age. Also, front of house staff were unusually rude and seemed to resent the presence of guests. The way in which they spoke to some of their older guests was also appallingly patronising and brusque. However, the room itself, once one accepts the fact it needs a refurb, is quiet and peaceful, and if booked specifically, affords an absolutely wonderful view of Sintra and the surrounding forest. OK overall, but not for more than one or two evenings, if you are older than 60, or if you have a short-temper.

Jo V.
United States
October 08, 2014
Delightful view
free email w/hotel computer
We were on top floor; it was a delightful to sit and view the castle from our balcony. Underground parking was tricky but a plus in such a small town.

Beat E.
September 17, 2014
Good centrally located hotel
location, cleanness, internet

Beat E.
September 17, 2014
relaxed centrally located hotel
location, cleanness, internet

Marco R.
June 01, 2014
good location
central place good location

Kennet H.
February 22, 2014
Good value for not so much money
Good location in the old town, nice beds, stunning view over the landscape
We really enjoyed staying at Tivoli Sintra Hotel. It´s a very nice hotel, beautifully situated close to one of any castles in Sintra. The view over the landscape is stunning (although we couldn´t see to much of it because of the mist...) Really good room with large and nice beds.

January 13, 2014
Large balcony with fatastic mountain view
Large balcony, large room, good view
We have been stayed in Sintra for sightseeing. The room we booked in mountain view with large balcony, this was very enjoyable to spend breakfast/ tea there. The view is fantastic, which can see one of the attractions - castle. And the hotel is located at the city centre, restaurants and bars are just downstairs.

Christopher P.
United States
June 25, 2013
Location at palace
Very good. A little noise from renovations during the day.


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