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Top North Hotel

41 Moonmuang Road, T.Prasing, Old City, Chiang Mai, Thailand 50200 (Show on map)

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"Room with old condition and poor service..."

  • Wittaya, Thailand
  • July 4, 2015
  • Area: Old City
  • Rooms : 130
  • Free Wi-Fi

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Room Types
Family Standard Room
Family Deluxe Room
Family Deluxe Room
Family Standard Room
Standard with Breakfast
Standard RO
Deluxe with Breakfast
Deluxe RO
Superior RO
Superior with Breakfast


When would you like to stay at this hotel?

Features of Top North Hotel

24-hour front desk


bicycle rental

business center

car hire

car park

coffee shop



executive floor

laundry service

luggage storage



poolside bar


room service

safety deposit boxes


Sports and Recreation



outdoor pool

pool (kids)



free Wi-Fi in all rooms


car park


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Besides being in the heart of town, Top North Hotel is accompanied by a sense of sanctuary and tranquility. Boasting a list of guestrooms equipped with standard amenities, each room is inspired by a fusion of Asian touches blended effortlessly with natural silks, linens, and earthy woods. The high speed internet access and on-site business center will provide guests an effortless means of conducting a meeting. Guests can also indulge in the restaurant on-site which features unique tastes of local specialties. Tailored for every guest’s unique requests, Top North Hotel also offers babysitting services, a nightclub, bicycle rentals, a spa, hotel/airport transfer, and tours. Besides being in the heart of town, Top North Hotel is accompanied by a sense of sanctuary and ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-7 year(s)
Stay for free if using existing bedding.

Guests over 7 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Non-Smoking Rooms / Floors

Number of Floors

Number of Rooms

Room Voltage

Year Hotel Last Renovated

Recent customer comments

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from 1831 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (1831)
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Jason D. Groups United Kingdom, July 12, 2015
Not bad

Quite a good hotel with pool,could do with a little love
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Jason D. Groups United Kingdom, July 12, 2015

Pool,location staff
Good hotel just needs a lick of paint
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Wittaya K. Couples Thailand, July 4, 2015
Old room
Room with old condition and poor service
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Chia J. Solo travelers Taiwan, June 18, 2015
The Wifi seems very unstable in the room

Swimming pool, good location
The major problem for this hotel property is the Internet connection. The Wifi seems unstable all the time and I find it very annoyed to get this connected as I got something that needs to check online.
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Jessada K. Business travelers Thailand, June 15, 2015
It was a great hotel.

Cleanliness, Location, Safety
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Rui J. Groups Singapore, June 15, 2015
Fancy hotel on the outside and not so much inside

location, breakfast, bed
there's two wings in the hotel. dont be fooled by the new wing, the old wing looks old and rundown
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Travis J. Couples United States of America, May 28, 2015
Not impressed

Location. Nice staff.
My 5 day stay was ok. The options at breakfast were minimal. The room my wife and I stayed in felt seemed like everything in the room had been repaired at one point or another. 15 years ago this would have been an amazing hotel. The location, friendly staff, and prices of the tours that can be purchased in the lobby are spot on though.
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Mallory B. Couples United States of America, May 13, 2015
Old Hotel Rooms unbearable, new rooms great

Location, upgraded rooms
The regular rooms at this hotel are terrible. It is obvious that the hotel was built in three phases. Our first room was old, dirty, and smelled of mildew. The lighting fixture was falling out of the wall and hadn't been dusted in a year. We immediately upgraded(had to pay an extra 600 Baht per night to do so... Shouldn't have had to do this). The older rooms just haven't been maintained, and you can tell. If you stay in a deluxe room, however, you will have a great experience! The room was clean and comfortable. The front desk staff weren't incredibly friendly, but the bellman was a sweetheart! Salt water pool burns, but this is more of a preference issue. Security is at the hotel every night. Great hotel if you stay in deluxe rooms(the ones at the front before you get to reception)!!
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Wade D. Business travelers Canada, May 12, 2015
Filthy and Bored Staff

Location, location, location
The place was filthy and hasn't seen any maintenance in years. When I first arrived I looked in the room and tested the air conditioner, it didn't work. I went to the front desk to ask for a different room. After a bit of an argument they gave me a different key. I checked that room, air conditioner worked. Bathroom ceiling was falling in from moisture damage, the shower was covered in mold, moldings on the floor were broken, anything above eye level was filthy and covered in cobwebs. I cleaned the air conditioner filters myself in the bathtub and they poured off black. The only hotel I ever stayed in that was worse was a place in a rural town in Cambodia, and even it was cleaner.
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Jeffrey M. Business travelers United States of America, May 11, 2015
Extremely disappointed

location, price
extremely deceiving, very disappointed. They gave us rooms in very old building, rooms were very dirty, dusty, old. poor communication with staff upon checking. We ended up leaving a few hours after checking and getting a much better place. I personally travel all over the world and this is by far one of the worst places I have stayed at.
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What's nearby? / Directions

What's nearby?
  • Ta Phae Gate - 0.01 km
    Dokkum Temple - 0.12 km

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Customers like this hotel for:
Nearest transport:
  • Chiang Mai Railway Station (2.6 Km)
Area recommended for:
  • culture
  • religious interests
  • sightseeing
Distance to airport:
  • Chiang Mai International Airport (3.7 Km)
Customer comments:
  • "Cleanliness" , "Friendly staff" , "Great location"
Top attractions in the area:
  • Ta Phae Gate (0.0 Km)
  • Sunday Walking Street Market (0.5 Km / 6 min walk)
  • Magical Elephant Training (0.5 Km / 6 min walk)
  • Three King Monument (0.6 Km / 8 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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