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Customers like this hotel for:
    Nearest transport:
  • Kandy Railway Station (0.7 Km / 9 min walk)
    Area recommended for:
  • culture
  • sightseeing
  • religious interests
    Customer comments:
  • "Comfortable rooms", "Friendly staff", "Great view"
    Top nearby attractions:
  • Bahiravokanda Vihara Buddha Statue (0.7 Km / 9 min walk)
  • The White House Restaurant (1.2 Km / 15 min walk)
  • Kandy City Centre Shopping Mall (1.3 Km / 16 min walk)
  • Kandy Lake (1.4 Km / 17 min walk)

Note: Distances are measured as a straight line.

Tourmaline Hotel

Anniwatte, Anniewatta, Kandy, Sri Lanka (Show on map)

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Features of Tourmaline Hotel

Hotel Facilities

  • 24-hour room service
  • airport transfer
  • bar
  • business center
  • concierge
  • executive floor
  • family room
  • laundry service
  • meeting facilities
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • shuttle service
  • tours

Sports and Recreation

  • billiards
  • garden
  • massage
  • outdoor pool
  • pool (kids)
  • spa
  • tennis courts


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

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Hotel Description
If what you're looking for is a conveniently located hotel in Kandy, look no further than...see more If what you're looking for is a conveniently located hotel in Kandy, look no further than Tourmaline Hotel. The hotel is just two-and-a-half kilometers from the city center, and it normally takes about 180 minutes to reach the airport. A well-kempt environment and its proximity to Kandy Central Hospital, Bahiravokanda Vihara Buddha Statue, and Swiss Residence give to this hotel a special charm. Tourmaline Hotel also offers many facilities to enrich your stay. A selection of top-class facilities such as an executive floor, car park, business center, restaurant, and concierge can be enjoyed at the hotel. Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience, with in-house movies, Wi-Fi internet access, and air conditioning in each room. The hotel offers an excellent variety of recreational facilities, including a garden, tennis courts, spa, and outdoor pool. Discover an engaging blend of professional service and a wide array of features at Tourmaline Hotel.
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Recent customer comments

Filter by Traveler Type
All reviews (115)

Business travelers (6)

Couples (63)

Solo travelers (8)

Families with young children (19)

Families with older children (10)

Groups (9)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (115)
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Sarah I. Solo travelers
Australia, September 30, 2015
Very pleasant!

The included breakfast was great, the room was very clean and the view from our room was fantastic.
Staff at Tourmaline were very helpful and friendly, and the view of Kandy was beautiful. Only complaint would be the restaurant for dinner - very average, I would not eat there again.
Dheeraj M. Couples
India, August 11, 2015
A good 4 star Hotel, for Kandy !!!

Welcome was good, Staff was friendly , and good service !!!
Good Stay, Good room service and dining was good. They could improve on the softness of the bed , barring that i enjoyed my stay there...
Mohammed J. Couples
United Kingdom, August 12, 2015
Nice honeymoon location, food could be better

Location in Kandy, excellent welcome for our honeymoon, very friendly staff
We came for honeymoon and the hotel went to great measures to make it feel like it was our honeymoon- room decoration, special cake made for us, and very nice ceremonial welcome. The only disappointing thing was the restaurant, which didn't reflect the 5* quality of the rest of the hotel. That said, there are plenty of good places to eat out in Kandy
saeed C. Couples
Pakistan, June 15, 2015
V good cool and calm

Staff performance
It was good and peaceful
Grant D. Families with young children
New Zealand, April 04, 2015
Excellent rooms

Rooms, views, food
Great hotel with fantastic views and staff, a little out of the way and up a big hill from town
Ronald O. Families with young children
Netherlands, April 06, 2015

The mattress was horrible and the carpet from the breakfast room was disgusting dirty!!!
Pragna D. Couples
United Kingdom, March 03, 2015
Home to home from Mr Michel to each staff excellen

Staff clean location
Was from home to home
Yasir I. Couples
Sri Lanka, February 22, 2015
not that great

pool table
My stay at the tourmaline was not that great...the bed was broken and i had to carry my luggage out on check out due to the porter going missing all of a sudden...also toilet water pressure was low...all in all i will not come back here again....
Kia L. Groups
Singapore, March 01, 2015
A nite in Kandy

The bathroom could do better with opaque blinds.
Joseph Y. Couples
Australia, January 14, 2015
Fantastic stay while in Kandy

location, staff, room
We stayed here for 3 days and loved it. The room was great - clean, comfortable. We had the best sleep here while travelling in Sri Lanka. We stored our bicycles on the premises (we are cycling around Sri Lanka) and were told they'd be safe. However, the day before we left, we found that some items were missing from our bikes - front and rear lights, and a multipurpose tool kit. To the hotel's credit, especially Premesh Michel who's the front office assistant manager, they tried their best to resolve the problem and helped us find similar items as replacement and reimbursed us for those that couldn't be replaced. Thanks, Premesh. Your prompt attention and action to the matter was much appreciated. If I have to fault the hotel, it'd be their shuttle bus service into town. They could run more during the day (e.g. there are only two in the morning - one at 6ish and then at 7ish, and the next one is after 1 pm). And we dud try to catch one back to the hotel from the town but it didn't turn up. We wouldn't hesitate to stay here again.

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