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Towns Well Hotel

No 6-6A Calcada das Verdades, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 58

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Mark A. Couples Philippines, August 28, 2014
Good location but initially difficult to locate

1. Located at the heart of Macau's historical district. 2. Clean. 3.
Location: Very good because it's at the heart of the historical district of Macau. You can easily access historical sites as well as food establishments. You may take a free shuttle bus to Grand Lisboa then walk to Senado Square then to Townswell. However, locating it initially was difficult. Somehow, Google maps misled us to a wrong corner and we had to go around for more than an hour with our bags. Not many people knew the hotel. The scarcity of English speaking people who could give us directions made it even more difficult. Townswell should improve it's map and double check it's location in Google maps. They should also give landmarks (e.g. adjacent establishments like Ginza residences and Esprit). Cleanliness: Good. Although the cleaning lady knew no English, she did excellently in cleaning our rooms. Staff: Fair. Just needs a little improvement in courtesy but they weren't that bad. The only thing lacking is good English proficiency. When i called the front desk to complain about the water heater and ask the power adapter (because sockets are for 3-pronged plugs), he couldn't understand me and had to send over the non-English-speaking cleaning lady up to my room, with whom i communicated with hand signs. Nonetheless, they took care of our luggage even before check in and after check out.
Fransisca S. Groups Indonesia, August 21, 2014
Great location but so much for the bed comfort

Near Senado square, quiet hostel, spacious room
Location is really great 5-10 minutes joy walk to Senado Square and surrounded by shops and eateries (Mc Donalds open till 23.00), but the hostel located in an alley so it's a quiet environment for the hostel. I stayed in room 611, 3 single bed,spacious room and bathroom (without bath tub), but the bed is awful! It is clean, but really hard. The bed is made of piece of wood covered with white sheet.I used my comforter as a sheet. My other 2 friends also complain the same thing. Night shift receptionist (a young man) only speak english as necessary, no warm greeting. Morning shift receptionist (a young woman) help us to call the taxi, but with no luck. She didn't understand where the pick up point for the taxi. She told us to just hail the taxi inside Senado Square area. Turn out we are not allowed to do that. Taxi can drop us off in front of hostel, but we can't just hail taxi in senado square area, we must walk to the designated point for taxi pick up. There are 2 pick up points, but the one that I went to was in front of the post office, around 400 meter from senado square fountain to the left.
Tan K. Groups Singapore, August 19, 2014
It's Motel, not Hotel. value for money

staff are friendly and helpful.. food in restaurant is good... easy access to catheral n shopping...
Easy access to shopping n ruins of st paul.. good service and clean.
Chutdao P. Groups Thailand, August 15, 2014
Worth to stay here

Located in senado quare, Hotel is clean and comfortable, Price is reasonable
Hotel is located at senado square which is easy for shopping, dining and sightseeing at late night. Hotel also clean and comfortable. Price is reasonable. However, it is quite hard to catch up a taxi around the hotel's area. Taxi are rarely drive thru that area. I travelled with a big luggage and it was not conveneince carrying it to a bus station and taking a bus to Macau ferry terminal.
Xin L. Families with older children China, August 15, 2014

Price! Location! Room comfort!
This hotel makes my sis's journey wonderful. The price is not expansive, but the night there is quite worthwhile! Will suggest my friends to stay there!
Kristina F. Solo travelers Philippines, August 1, 2014
Good stay

location, food, cleanliness
Basically, you get what you pay for. - location as it is near tourist spots, shopping areas, and restaurants - the hotel was old but it was clean - there are convenience stores near like 7-11 (5-minute walk) - quite hard to locate when riding a cab so make sure you print out a map to where it is - some attendants in the reception don't speak English very well so a translator would be handy - hailing a cab right outside the hotel would be hard so you have to go out and walk a few minutes to get to the taxi queue Overall, my experience in this hotel was good. I'd recommend it to budget travelers who would be spending most of their time exploring the city rather than staying in the hotel.
Si L. Families with older children China, July 23, 2014
nice hotel with great location

excellent location, big room (triple) and reasonble pricing.
if the hotel can provide refrigerator in the room and better air conditioning, it will be perfect ;-)
Carlito P. Families with young children Philippines, July 17, 2014

Near to tourist attraction. Like Ruins of St. Paul and Senado Squate
Nice. And the Filipino receptionist is very helpful. Satisfied!
Lianee G. Families with young children Philippines, July 13, 2014

Centrally located English speaking staff Clean
Hui N. Groups Malaysia, July 13, 2014
Overall, quite a good hotel that value for money

Cheap, near to tourism attraction
Once we reached Macau airport, we took shuttle bus, we walked towards the direction of Hotel Lisboa and St Ruins. Once you reached the centre of macau (near to post office), can ask around for the direction of 国华(Guo hua) 电影院 and 哪吒庙 (towns well is near to this two landmark. If you asked local about towns well, they didnt know). But be cautious because there are two 哪吒庙 and we got so confused by different people pointing to all different direction because they are all refering to different 哪吒庙. So its better to ask for direction of 国华电影院 (already closed down but the building is still there) and ask phamarcy (they seems to be more familiar than any passer-by). Btw, the chinese name of Towns well is 镇兴宾馆. Its also good to know the hotel name by chinese because some of them only know it by its chinese name. Once you see 国华电影院,turn into a small alley beside and look for Espirit clothing. The hotel is just beside it. As for the hotel condition, air conditioning is quite cooling. There is water heater provided and private toilet for each room (unlike other hostel where common toilet is used). The not-so-satisfied is of the bed. My friend was complaining that the bed is too hard. The hair dryer (maybe it's only our room) is not hot and there is no mini fridge. A few times, the door system is not so sensitive that we have to get down to ask the staff to activate for us. Its very near to St Ruins and if you know the way, you can walk to the nearest Mc-donald (can ask direction from the staff) and take bus to other places around Macau. The public bus around Macau is very accessible. But take note that the opposite direction doesnt go opposite way and make sure you have coins because they dont give changes.

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Customer Reviews - Towns Well Hotel, Macau