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Toya Sun Palace

7-1Toyakoonsen,Usugunsoubetsucho, Toyako-cho, Toyako, Japan 049-5731 (Show on map)

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Good 7.1
based on 122 reviews

"Great Country Scenery, Service & Food Standards and..."

  • Peng, Singapore
  • January 25, 2015
  • Area: Toyako-cho
  • Rooms : 453

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Room Types
Twin Lake view
Twin Lake view With Breakfast
Twin Lake view Half Board
Single Lake view
Single Lake view with Breakfast
Single Lake view Half Board
Japanese Style lake view with Breakfast
Japanese Style lake view with Half Board
Modern Japanese Western lake view No Smoking Half board
Modern Japanese Western lake view Smoking Half board
Japanese Style lake view
Japanese Style Room lake view
Modern Japanese Western lake view No Smoking
Modern Japanese Western lake view Smoking
Single Lake view
Twin Lake view


When would you like to stay at this hotel?

Features of Toya Sun Palace

24-hour room service

car park

coffee shop


executive floor

laundry service

luggage storage

meeting facilities



safety deposit boxes


shuttle service

smoking area

vending machine

Sports and Recreation


hot spring bath

hot tub

indoor pool

kids club


pool (kids)



water sports (non-motorized)


Wi-Fi in public areas


car park

Languages Spoken



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For travelers who want to take in the sights and sounds of Toyako, Toya Sun Palace is the perfect choice. Only 100km away, this 4-star hotel can be easily accessed from the airport. With the city's main attractions such as Toya Station within close reach, visitors to the hotel will just love its location.

Toya Sun Palace offers impeccable service and all the essential amenities to invigorate travelers. The hotel provides 24-hour room service, luggage storage, Wi-Fi in public areas, car park, meeting facilities to ensure our guests the greatest comfort.

Experience high quality room facilities during your stay here. Some rooms include non smoking rooms, air conditioning, desk, blackout curtains, telephone, provided to help guests recharge after a long day. Throughout the day you can enjoy the relaxing atmosphere of the hot tub, sauna, hot spring bath, indoor pool, spa. Enjoy unparalleled services and a truly prestigious address at the Toya Sun Palace.
For travelers who want to take in the sights and sounds of Toyako, Toya Sun Palace is the perfect ch ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s)
Must use an extra bed

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Check-In From
02:00 PM

Check-Out Until
10:00 AM

Distance to Airport

Internet Usage Fee

Non-Smoking Rooms / Floors

Number of Floors

Number of Restaurants

Number of Rooms

Parking Fee (per day)

Reception Open Until

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Year Hotel Last Renovated

Recent customer comments

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from 122 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (122)
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Qiu Y. Couples Singapore, June 30, 2015
Value for money

Clean, comfortable and relaxing
The room had a great view of Lake Toya. It was clean and comfortable. The staff were friendly.
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Benjaporn N. Groups Thailand, June 17, 2015
Best onsen, various delicious food

onsen ,breakfast , view
Very relax
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Peng K. Couples Singapore, January 25, 2015
Terrific Place for Detox Holiday

Great Country Scenery, Service & Food Standards and Closeness to Nature
For travellers that are shy to Asian / Eastern foodfare, this might not be the right place to stay at, otherwise be prepared to enjoy a Wonderful De-Toxification Holiday! Wake up every morning to a view overloooking snow-capped mountains in the background, a beautiful volcanic lake in the foreground, flocks of seagull & other birds flying past (less than 1 meter away) your room window and hotel grounds blanketed with pristine white snow! You can spend a full week here without any need to leave the hotel premises. Facilities include both indoor & outdoor spa pools, an indoor heated swimming pool center with water slide features, on-site lounges & games arcade, provision of buffet breakfast & dinner servings as well as lake side garden walks. The freshness and range of the Asian / Japanese style food served is a huge plus point but you need to take note of the serving times, which differs everyday depending on size of the hotel crowd. Located at the tail end of a quaint little lakeside town named Toya, most tour groups arrive late at night and leave after breakfast, thus staying in this 400+ room hotel is not bad at all. By taxi, you are 10 mins away to the railway station which connects all Japan and within 30 mins, you get access to a local Ski fields which is family friendly and not overly "professional". No need to be shy about falling into soft, powdery, clean & white snow!
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Yi L. Couples Taiwan, December 31, 2014
pretty nice

view is great
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Annie O. Families with older children Singapore, December 18, 2014
Unfriendly staff. Hotel still under renovation

Good lake view and hot spring
Unfriendly staff and language problem. Hotel still under renovation works, smell of paint.
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Tienhung P. Couples Taiwan, December 14, 2014
A nice place with bad service ...

a. Food. b. Hot spring
a. Food is good and delicious b. Hot spring is good, and, we enjoyed it very much. c. Service was very bad ! I have beed to JAPAN for more than 15 times, but, this was my 1st time to have this bad feeling.
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Yin T. Couples Malaysia, October 24, 2014
Average stay but nice view

nice view, varieties choice of breakfast & dinner, large hot spring pool
English speaking Staff is limited.
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Zhi Y. Couples Singapore, October 19, 2014
awesome view of the lake and mt yotei

20 mins long fireworks, large varieties of food, various onsen to soak in
the period we went coincide with their daily fireworks which starts from 845pm to 905pm. 20 mins long and magnificent fireworks. food wise, we drove around to try out local delicacies. a yakiniku store near the convenient store along the hotel road stretch is cheap and delicious.
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Kok M. Couples Malaysia, October 1, 2014
Great hotel & Lake view

Lake view, room comfort, service.
Excellent view & room. Renovation caused some inconvenience.
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Chieh-Lan L. Families with older children Taiwan, August 26, 2014
Poor service, unreasonable pool operation hours

room view of fireworks on the lake, breakfast buffet,
The front desk service was really lousy. Nobody helped pull our luggages while checking in. The staff told us the pool only operates till 9:00pm when we checked in at almost 7:00pm dinner time. And the pool doesn't open till 10:00am next day when we have to check out. When I complained the unpleasant operation hours of the pool, the staff said that we should have checked in eariler that afternoon. The pool is for the new guests the next day... Really mad about their poor poor poor service.
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Customers like this hotel for:
Area recommended for:
  • nature
  • sightseeing
  • spas
Customer comments:
  • "Clean and comfortable" , "Good food" , "Nice lake view"
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