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Centara Grand West Sands Resort & Villas

65 Moo 4 Maikhao Soi 4, T.Maikhao, Athalang, Mai Khao, Phuket, Tayland 83110 (Haritayı göster)

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Centara Grand West Sands Resort & Villas Phuket - Yüzme havuzu Centara Grand West Sands Resort & Villas Phuket - Yüzme havuzu Centara Grand West Sands Resort & Villas Phuket - Yüzme havuzu Centara Grand West Sands Resort & Villas Phuket - Yüzme havuzu Centara Grand West Sands Resort & Villas Phuket - Restoran Centara Grand West Sands Resort & Villas Phuket - Yüzme havuzu Centara Grand West Sands Resort & Villas Phuket - Yüzme havuzu Centara Grand West Sands Resort & Villas Phuket - Yüzme havuzu Centara Grand West Sands Resort & Villas Phuket - Yüzme havuzu Centara Grand West Sands Resort & Villas Phuket - Yüzme havuzu Centara Grand West Sands Resort & Villas Phuket - Yüzme havuzu Centara Grand West Sands Resort & Villas Phuket - Yüzme havuzu
Bölge: Mai Khao Oda sayısı: 275
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Yeni müşteri değerlendirmeleri

Seyahat Tipini Seçin

 

Çok İyi
Parasal Değeri
7,7
Konum
6,8
Personel Performansı
8,1
Otel Koşulları/Temizlik
7,8
Oda Konforu/Standardı
7,9
Yiyecek/Yemek
7,2
Tüm değerlendirmeler (1999)
Buna göre sırala:
Melanie D. Küçük çocuklu aileler New Zealand, 26 Temmuz 2015
Fabulous family fun

food, room comfort and water park
10
The room configuration was fantastic for the four of us with separate sleeping areas. We would happily have stayed here longer as the kids loved splash jungle with its many rides. The food was fantastic also.
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Man F. Küçük çocuklu aileler Hong Kong, 24 Temmuz 2015
a poor first impression

water park, buggy services, dinner buffet free of charge for kids
3,7
We stayed 4days 3nights in the resort. The room was booked online with agoda . We forgot to select the number of occupants from the menu at the very first beginning. After the payment was made, we noticed the problem. So we called Agoda and stated clearly that we are a family of four with kids aged 7&12. The Agoda spokesman confirmed with us the booking was okay for a family like us. Agoda then gave us an email saying that the room was for four adults and two kids. When we arrived and checking in , the staff presented the first confirmation document to us and said that our room is for two occupants only. The guy further stressed that this was the only document they received from the agents , that is Agoda in our case. They would not know what deals the agents had made with us. After we prvoided the Agoda email which stayed clearly the room was booked for two adults and two kids. The staff responded by repeatedly saying it is the hotel's policy that occupants aged 12 are classified as adult! From this point onwards, the hotel gave us the feeling they were just asking for more money from their clients. We requested a supervisor to further explain the so called hotel policy. But the guy kept us waiting for another 10 mins and said the supervisor was busy. The staff then suggested he could let us stayed in the room we booked, but the space might not big enough. What's more, he also said that the hotel would only issue the Water Park tickets and breakfast vouchers for three of us. But if we upgraded the room by paying 3000 bahts, all of us could have the tickets and vouchers. As it already took us 30mins for the negotiations . We finally paid the money...... The hotel is only 15 mins from Phuket airport. Indeed, it is located in a rural area with no interesting spots around. The Water Park is good. The room is not as deluxe as our house. That's it!
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Marc M. Küçük çocuklu aileler United Kingdom, 20 Temmuz 2015
Great facilities let down by food and maintenance

Splash jungle , generous size rooms, staff
5,3
Have stayed several times in different rooms , the last a private villa , nothing works well , lovely size and great looking but then , broken coffee machine , blinds , sink, every door had broken handles (several doors) , it has the potential to be really good but attention to detail is missing . I would rate 3.5 stars , great for a visit to splashy jungle but the faults would upset be if I stated more tan 1 night
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Maxim S. Küçük çocuklu aileler Russia, 19 Temmuz 2015
) We visited this place only for WaterPark )

Bad Internet, good place for kind, far from anywhere
6,3
not too bad.
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Grace C. Çiftler Singapore, 18 Temmuz 2015
Unforgettable trip in Phuket

Near Airport, beautiful Beach, cosy room
7,7
Cosy room with various facilities, service staff were all excellent, especially June from Reception Desk as well as Chai who assist us during checked in. They are friendly and humble. Definitely will return again near future. Thank you to the Management for the Birthday Surprise, appreciate it very much, the cake taste good :)
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Warwick A. Küçük çocuklu aileler Australia, 18 Temmuz 2015
A pleasant stay

Customer service, spacious room, water park
9,3
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Vincent F. Küçük çocuklu aileler Hong Kong, 18 Temmuz 2015
Poor Service

The big waterpark, nice pool villa, good gym
6,3
I came to this hotel in the past 4-5 years. Getting worse now. Long queue for waiting for breakfast, insufficient tables & foods. We stayed in a 3-bedroom pool villa. Poor maintience, water leakage, poor make up room service. No drinking water. Won't come anymore.
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Trang H. Küçük çocuklu aileler Vietnam, 15 Temmuz 2015
Over-price, not value for money

spacious room, nice water park, good golfcart service around hotel
5,3
We came as the first time to Phuket and to Centara hotel with 2 kids. We spent almost double the cost normally for 3 nights vs other 5-start hotel however the quality and service is below our expectation. The family deluxe room is in fact 2-connected rooms, overall still acceptable and spacious. However, the lobby, hall way to the building on the ground floor is very dirty - looks like no-one ever clean it even we stayed for 3 days continously. There are 2 swiimming pools and we tried the big one opposite the ocean. It is however not clean either. seems not well maintained, Breakfast was terrrible as family with children are assigned to 1 restaurant which does not have enough table and space esp during rainy mornings. Hotel should have well prepared in advance. A lot of family with kids have to queue for long to get a table and then it turns out to run out of food. this is very disappointing.
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Suksiri P. Küçük çocuklu aileler Thailand, 13 Temmuz 2015
Good for family holiday.

Water park, Beach and Breakfast.
9,7
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Christine K. Küçük çocuklu aileler United States of America, 7 Temmuz 2015
Terrific for families

the water park for the kids was a big hit and we left when they closed for the day. The staff was friendly and very helpful. The "systems" were beautifully managed for a big property, and easy.
8,7
We had a very short stay, but found everything scrupulously clean (if not plush) and the staff delightful. The area is not conducive to exploring so that gusts probably stay at the resort, which unfortunately insulates you from the real Thailand.. One needs to leave the compound to find authentic food and much lower prices. It is a western experience. However, we were very comfortable.
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