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DoubleTree Resort by Hilton, Phuket-Surin Beach

106/27 Moo 3, Cherngtalay, Talang, Surin, Phuket, Tayland 83110 (Haritayı göster)

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Bölge: Surin Oda sayısı: 250

Yeni müşteri değerlendirmeleri

Seyahat Tipini Seçin

 

Çok İyi

8,0

161 değerlendirme

Parasal Değeri
7,8
Konum
8,2
Personel Performansı
8,2
Otel Koşulları/Temizlik
8,0
Oda Konforu/Standardı
8,1
Yiyecek/Yemek
7,5
Tüm değerlendirmeler (161)
Şu kritere göre ayır:
. Küçük çocuklu aileler 23 Temmuz 2014
good hotel, friendly staff & helpful

close to beach, pool & clean
9
Alan S. Yalnız seyahat edenler United Kingdom, 23 Temmuz 2014
good location but needs refurbishing

location, surin beach, staff
8
the staff at the hotel was very nice and helpful, the hotel itself is a little old and could do with some refurbishing and wifi for all the rooms, also a stocked mini bar. The price of room service is also expensive.
Amaravadee V. Yalnız seyahat edenler Thailand, 18 Temmuz 2014
ned to be survey room befire customer check in

Service, Pool slider and service
5,7
The room had smell humid and some need to be fix before customer check in
Nipattra S. Çiftler Thailand, 6 Temmuz 2014
Great Swimming Pool/Cool staff

Lush, Friendly, Cozy
8,3
Love the DoubleTree! staff are very friendly and rooms are pretty! We stayed on the ground floor which has a sliding door out right to the pool, so it's like pool access rooms! Love the layout of the hotel. they have kids club, too. Food is a little bit too expensive and they could have upgrade to have free wifi in room, instead of only at lobby, to step it up with other hotels. Also, the lobby and restaurant outlet could use a little bit more fans, as it's a bit too hot! otherwise, Love it! and Would go back!!
Koh C. Küçük çocuklu aileler Singapore, 10 Haziran 2014
Relaxing and less crowded

the staff had our deluxe room 2 double beds combined and my husband me and my two young children are able to sleep together
10
Greatly relaxed
Robert T. Gruplar United Kingdom, 18 Mayıs 2014
Short and fun!

Good customer service, lovely breakfast and affordable.
8
It was a lovely experience. When we first arrived and went to the room,we saw a cockroach and less than 5 mins later we received a call from the front desk. They apologised and upgrade us immediately. We were quite surprise because we didn't complain and we understand that it was rainy season so definitely you will find these pests.Very good customer service!
Matthew H. Çiftler United Kingdom, 18 Mayıs 2014
Lobby is a Hilton, after that not a Hilton

Bed, curtains, Lobby
5,7
Fantastic welcome! Staff very pleasant. Great lobby, fabulous looking restaurant (but no guests), but after leaving the front building and going to the rooms, that is the end of Hilton. Broken steps, overgrown garden, dirty floor in swimming pool, no service around poolside. Staff uniforms torn. Welcome was fabulous, but after 5 minutes in the room, the front desk phoned and asked 'does the room smell of thinner?" moved rooms. Very dissappointed with room (old, rusty lamps, paint falling off bathroom door) but the bed was fantastic and a great sleep! Lovely 300 thread sheets and best 'black out' room ever stayed in. perfect curtains closed 100% and kept all light out. Location fantastic, but dont pay for the pool terrace as not worth the 4,500 baht per night we paid for .... sadly a Hilton that needs alot of work on it !!
Mamoon H. Çiftler Pakistan, 5 Mayıs 2014
great location the beach and catch club

front desk very helpful Nana in particular, comfortable rooms & a nice pool
8,7
very relaxing, the hotel is on a great beach very nice soft white sand great water and a great beach club called catch. the the rooms are very comfortable, a bit old but clean and maintained. the only downside were the mosquitoes one cant sit in the room balcony.
Susie H. Küçük çocuklu aileler United Kingdom, 20 Nisan 2014
It was perfect thanks to the incredible staff

Staff, Pools, Kids activities
9
It was brilliant! I have been here every year for the past 8 years with my family and the kids love it and the staff are incredible! Thank you Double Tree!
Wararak P. Çiftler Thailand, 14 Nisan 2014
Terrible hotel with bad service and conditions

Nothing, only location on Surin Beach
3,3
Hotel was formerly Courtyard by Marriott. However hotel hide this information. Now hotel is very old, dirty and poor quality and standards. Room smell is terrible. Bathroom... Nothing to say. Looks like bathroom was never cleaned before. Everywhere black spots in shower room because of humidity. Fridge is very dirty inside. In freezer can find remaining food and some plastic. It is clear that this hotel needs refurbishment. Absolutely garbage place. We have never stayed in like that conditions. Some Inn in city center will be much better.

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