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Mükemmel 9,2
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Mükemmel



543 değerlendirme
  • Otel Koşulları/Temizlik 9,4
  • Tesis içerikleri 9,1
  • Konum 9,5
  • Oda Konforu/Standardı 9,2
  • Personel Performansı 9,4
  • Parasal Değeri 9,2
  • Yiyecek/Yemek 8,8

andrea K.
Avustralya
18 Temmuz 2015
Great hotel
Location service and restaurant are all fabulous
The experience was really good. Staff were helpful and the rooms are quiet and had a comfortable bed

Omer D.
İsrail
10 Temmuz 2015
Great hotel
Service, travel agent

sureka Y.
Singapur
09 Temmuz 2015
Lovely hotel
Rooms were comfortable and quiet. Location was ideal. Staff were very helpful and friendly.
Room was really relaxing and quiet. Location was perfect. Staff were very helpful and friendly.They help us get tickets for the water puppet show.Everything was walking distance. I liked that they had a laptop in the room for us to use.

Audrey H.
Amerika Birleşik Devletleri
08 Temmuz 2015
Great Location! Great Service!
Location, friendly staff, comfort
We loved the Essence Hotel. It was clean and friendly and we were treated very well when we arrived and the entire time we were there. Really amazing service. Food was nice although we only had the breakfast there.

Sarah J.
İngiltere
02 Temmuz 2015
Amazing friendly staff would couldn't do enough :)
Staff, comfort, price

Molly S.
Amerika Birleşik Devletleri
01 Temmuz 2015
Clean, upscale hotel in the old quarter.
Location, comfort, cleanliness
Great time in Hanoi just steps away from all the action

Yalun W.
Tayvan
27 Haziran 2015
Okay but not all it is hyped up to be
Best three things were the location, staff and friendliness
I really liked the staff and location, but the rooms were a disappointment, especially the junior suite,which was only marginally, if at all, better than the other rooms. The food was good western 'vietnamese' food, not authentic though

Yuliani D.
Endonezya
20 Haziran 2015
Great stay, helpful staff
The service, the staff, the rate
We had a great stay in essence. The staff is very helpful and profesional. The rate is worth for the facility. We feel like home. 2 thumbs up!

Laura W.
İngiltere
18 Haziran 2015
Staff couldn't have been more helpful
Customer Service, location and Suzie!
small but surprisingly good hotel in the heart of Hanoi. The staff were super friendly and helpful. Suzie was particularly friendly, nothing like a good smile! Restaurant good, maybe over serviced a little. This is not a fault of theirs but probably training provided. Guests need time to eat without interruption.

Maddison H.
Yeni Zelanda
06 Haziran 2015
Good!
Location, air conditioning, super clean