ya da

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Grandview Hotel

142 Estrada Governador Albano de Oliveira, Taipa / Cotai, Makao (Haritayı göster)

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Bölge: Taipa / Cotai Oda sayısı: 438

Yeni müşteri değerlendirmeleri

Seyahat Tipini Seçin

 

İyi

7,4

3670 değerlendirme

Parasal Değeri
7,5
Konum
7,3
Personel Performansı
7,6
Otel Koşulları/Temizlik
7,8
Oda Konforu/Standardı
7,5
Yiyecek/Yemek
6,5
Tüm değerlendirmeler (3670)
Şu kritere göre ayır:
Jakrawan A. Çiftler Thailand, 27 Ocak 2015
Bad staff service.

Room clean
6,3
1
Rosallie M. Küçük çocuklu aileler Philippines, 17 Ocak 2015
very good stay

very clean and big room, near the city, great value for money
8
it was very good very comfortable room and near the city
Analyn D. Gruplar Philippines, 17 Ocak 2015
good service..nice room

nice room...hotel staff
7,3
Room is great. Hotel staff are accommodating. However no shuttle bus to drop you off from different casino/hotel
Duke B. Gruplar Indonesia, 3 Ocak 2015
hotel

good location
5,3
Nattinee J. Yalnız seyahat edenler Thailand, 3 Ocak 2015
good

good
8
Amanda H. Çiftler Singapore, 3 Ocak 2015
horrible check-out experience

good thing about the hotel is the good location
5
this can't be a 4-star hotel with this service standard. when i feedback upon i could not find the complimentary bottles of water. all i could see was 2 bottles of chargeable water placed nicely on the table top. the recep told us it is place somewhere in the drawer. and said you should have called and checked with housekeeping when i said so i just assumed that your hotel is not generous enough to provide water. so i end up paying for the chargeable water with the staff obviously oblivion to the feedback. this is by far the only hotel i can recall which does not have a taxi stand at the hotel lobby. there is only shuttle bus to the macau ferry terminal. for guests who needs to get to the airport, you have to flag a cab at the road side! The staff refused to help us hail or call for a cab. and repeatedly tell us to go to the roadside to wait for cab. there were a few groups of people on different sides of the road waiting for cab. first time ever! 4-star hotel and the guest have to wait on the roadside under the sun with big luggages for taxi! very disappointing. and it was really frustrating when there is zero empathy nor service.
Bartoli S. Çiftler Italy, 3 Ocak 2015
old hotel..staff not friendly..

good casino..free shuttle to the pier..
5
they gave me a smoking room that smell smoke terrible i cannot sleep...also i ask a big double bed but they give me two single bed..luckily the second night they gave me a better room...the hotel is old and need a renovation...the staff not friendly...and also not free internet in the room.
Morris C. Çiftler Philippines, 2 Ocak 2015
AVOID THIS HOTEL
3,7
Our stay was not so good because of rude staff accusing us that we lost a small face towel. I asked to double check but seemed that they never did. They bill us $30 for a towel we never really know where. It's ok to pay if we really lost it or something but we dont. Staffs are not really friendly. Avoid this hotel.
Lee F. Çiftler Malaysia, 31 Aralık 2014
Fair view of the hotel

Shuttle Service Availability from Hotel to Ferry Terminal, Easy access to Public Transport, No fear of getting hungry as eatery shops are nearby.
9,3
Very Good... But only to increase the frequency of shuttle service from Ferry Terminal back to hotel.
Chui Y. Küçük çocuklu aileler Hong Kong, 29 Aralık 2014
Bad service

Staff not helpful, lobby very small, room no wifi
7
The room is not big, staff not helpful, they cannot response our questions, the wifi in lobby is slow and the room no wifi provided

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