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Hanoi Serenity Hotel 2

17 Nguyen Van To Street, Old Quarter, Hanoi, Vietnam (Haritayı göster)

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Bölge: Old Quarter Oda sayısı: 25
Ücretsiz Wifi

Yeni müşteri değerlendirmeleri

Seyahat Tipini Seçin

 

Kusursuz
Parasal Değeri
8,6
Konum
8,1
Personel Performansı
8,4
Otel Koşulları/Temizlik
8,3
Oda Konforu/Standardı
8,3
Yiyecek/Yemek
7,3
Tüm değerlendirmeler (586)
Buna göre sırala:
Murat O. Gruplar Turkey, 14 Kasım 2014
Otel çalışanları kibar ve yardımsever

kahvaltı. oda servisi .
6,7
Güzeldi
Phung N. İş için seyahat edenler United States of America, 24 Temmuz 2015
Good value for the money.

Value, clean, nice staff
7,3
Good value for the money. Room is clean.
Arcelie C. Çiftler Philippines, 23 Temmuz 2015
Great service

Staffs are very accommodating and helpful.
9
Dennes V. Gruplar Philippines, 15 Temmuz 2015
more than a 3 star hotel!

friendly staff, quiet and clean
9,3
it was the best value for money. all the staff were friendly and helpful.
Maharani P. Gruplar Indonesia, 12 Temmuz 2015
More than my expectations

Clean room, good location, nice staff
9,3
I would love to recommend this hotel. We book deluxe twin bed plus extra bed for 3 persons and we got upgrade room to family room 1 double bed plus 1 single bed with a nice clean room. When we arrived the hotel the staff also welcomed us nicely and they explained what's the city attractions and restaurants. The location also quite near hoan kiem lake around 10 mins by walk to hoan kiem lake.
Thi T. Çiftler Vietnam, 3 Temmuz 2015
Not well prepared room

Lobby,
6,7
The room was too small, smells damp. The television was not good and the control didn't have battery. The safe box was able to grab away. The bathroom was little with the door not able to close. The hotel should care more about quality of the room than try to sell their tour.
Chrisitne Z. Gruplar Philippines, 28 Haziran 2015
Exceptional staff

Very friendly and accomodating staff, good location, clean
9
My friends and I were very pleased with our stay in Serenity Hotel 2. The staff were very helpful and accomodating, check-in was fast even though we arrived at 1am, very reasonable price for a room for 3. The location was also okay, with bars and cafes a short walk away.
Nicole F. Gruplar Australia, 27 Haziran 2015
A hotel that really goes that extra step

The breakfast menu was outstanding, very quick and lots of things to choose from. The hotel staff were very very friendly too.
10
Our stay at the hotel was outstanding! It's not often you find hotel staff that will truly go out of their way to make you feel at home and wanted. Our flight was delayed by 3 hours, so we arrived at the hotel at 4.30am. W called the hotel staff prior to arriving about this delay, and were told that this was no issue. They stayed up for us, letting us in at 4.30. We initially booked 2 rooms, though they upgraded us to 3 rooms for free so we weren't so cramped for space. Breakfast was outstanding! The menu was very large and had many things to choose from. The time for the food to come out to the table after ordering was extremely fast as well, and tasted amazing. Overall this hotel exceeded all of my expectations and I will definitely recommend it to anyone again.
Shofiq A. Yalnız seyahat edenler United Kingdom, 7 Haziran 2015
Good location but not the cleanest

Location
6,7
First room was missing a blind so the light from the wall way kept me up. Next room was better but overall the hotel wasn't very clean. It's seen better days. It's ok if you want to party in Hanoi and just crash out.
Valerie C. Gruplar Malaysia, 1 Haziran 2015
NIce clean hotel

Location, hospitality and cleanliness
9
Great. A little bit of confusion with the name at first. Instead of Hanoi Serenity Hotel 2, it was Rising Dragon Hotel. Very helpful staff and warm welcoming. Very happy with the services.

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Müşteri Değerlendirmeleri - Hanoi Serenity Hotel 2, Hanoi

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