ya da

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Harbour Grand Hong Kong Hotel

No.23 Oil Street, North Point, Hong Kong (Haritada göster)

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Harbour Grand Hong Kong Hotel Hong Kong - Otelin Dış Görünümü Harbour Grand Hong Kong Hotel Hong Kong - Yakındaki toplu ulaşım Harbour Grand Hong Kong Hotel Hong Kong - Toplantı Salonu Harbour Grand Hong Kong Hotel Hong Kong - Yiyecek ve İçecekler Harbour Grand Hong Kong Hotel Hong Kong - Otelin Dış Görünümü Harbour Grand Hong Kong Hotel Hong Kong - Restoran
Bölge: North Point Oda sayısı: 828
Ücretsiz Wifi

Yeni müşteri değerlendirmeleri

Seyahat Tipini Seçin

 

Kusursuz

8,1

1953 değerlendirme

Parasal Değeri
7,8
Konum
7,9
Personel Performansı
8,4
Otel Koşulları/Temizlik
8,7
Oda Konforu/Standardı
8,4
Yiyecek/Yemek
7,4
Tüm değerlendirmeler (1953)
Şu kritere göre ayır:
Jiho J. İş için seyahat edenler South Korea, 13 Aralık 2014
5 star hotel stands for what?

close to the station / nice night view / can't find another
6
They actually have pretty decent facilities. The room was good. However, the thing is their service. I made mistake making duplicate reservation, so I asked them to cancel one of them. They kept saying no because of the policy and system. I was very surprised and even upset because they treated the guest wrong, showing they don't even try to do something but saying policy and system. Even after 5 times call with the concierge, I could not reach to the management. I seriously considered what exactly 5 star hotel means. I arrived the hotel and during check-in I could listen to the exact same "phrase", no sir, policy and system. After endless conversation, I could finally get cancellation, but couldn't meet the management.
Virlane T. Büyük çocuklu aileler United States of America, 13 Aralık 2014
Quiet Hotel for College Entrance Exam

Location, Service, Well-maintained
9,3
I was very satisfied with our stay. We upgraded to the club floor, and it was well worth the extra money. My son's college entrance exam was early the next morning, so we needed a comfortable and quiet place. This hotel exceeded our expectations. I would definitely stay here again.
David H. Büyük çocuklu aileler United Kingdom, 6 Aralık 2014
What A Rip Off

Staff attitude . Cleanliness
5
When you travel thousands of miles and book a hotel An ideal holiday hotel should provide a comfortable environment for all customers and have the facilities that it promotes. This hotel offered a heated swimming pool which was closed for maintenance until March and unless you were prepared to up grade to Club Class the service level offered other than a room is non existent. A 2 tier customer service. I had to up graded so my family could relax in the absence of the pool and any lounging facilities for standard customers . Having decided to terminate my stay I had to pay for the full trip even though I had been mislead.
Gordon T. Çiftler United Kingdom, 23 Kasım 2014
Hotel Grand

The bed/room, the pool & the view
9,3
Mark M. İş için seyahat edenler Australia, 22 Kasım 2014
Best Hotel

Staff, Location, Cost
9,7
As always it is great! the staff at the club are exceptional. Grace, the club manager, Gloria and Manny are so helpful every time I stay at this great hotel. I cannot fault anything about this place and I choose to come here even though it's not right in the centre of Hong Kong.
Shilpa V. İş için seyahat edenler Singapore, 15 Kasım 2014
Annoying long wait for check in, expensive food

Cheap room rent, food quality is good, cleanliness
6
Extremely disappointed with service - check in was supposed to be at 3.30pm but I got my room at 10.30pm. There was no reason given, no refund or upgrade. Staff Only kept saying sorry & gave me a free drink voucher at lounge. But no refund or concession given on room rent since it was almost half day passed already. Did not suite the 5 star standard. I saw huge crowd of customers waiting for their rooms. Shows lack of planning & poor management. After long wait & travelling I felt a bit unwell & wanted to have basic painkiller tablet & mussel pain spray, which should be easily available in hotels first aid box. But they didn't provide & suggested me to go to 7 Eleven. Irritating experience. Food is good but extremely expensive. Spa is so so, expensive. Location is away from central business area, but nearby mtr helped. Overall felt that it didn't live upto 5star standard at all
King L. Çiftler Hong Kong, 9 Kasım 2014
Nice location, nice hotel

Good sea view, clean hotel, good location
7,7
Take a little bit long to check in
Surya D. Çiftler Indonesia, 8 Kasım 2014
Awesome service, great view, clean and comfortable

Good service, staff friendly, clean room
7
This hotel always good service and the staff are very helpful at all times. The hotel is close to the MTR and shuttle bus service.
David N. İş için seyahat edenler United States of America, 2 Kasım 2014
great gym

gym
8,7
Pongpeera S. İş için seyahat edenler Thailand, 29 Ekim 2014
Nice hotel, Good location

Location, cleanliness, staff
9,3
Nice hotel and services. Staffs are very supportive.

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