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Kusursuz 8,3
1724 değerlendirme karşılığında alınan puan

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Kusursuz



1724 değerlendirme
  • Otel Koşulları/Temizlik 8,2
  • Tesis içerikleri 7,8
  • Konum 8,7
  • Oda Konforu/Standardı 8,3
  • Personel Performansı 8,6
  • Parasal Değeri 8,5
  • Yiyecek/Yemek 7,6

Avustralya konumundan Norman H. kişi
Çiftler
Ağustos 2014 Tarihinde 2 gece kaldı
Hanoi Central
Staff were friendly and helpful. Great location in Hanoi, walking distance to many places of interest. We felt safe and had fun.
We enjoyed our stay. The hotel staff organised the tours we wanted quickly and efficently. We were able to leave excess baggage at the hotel for a few days safely. It was comforting to have a couple of 24/7 contact phone numbers if anything went wrong anywhere. (It didn't)Fun place fun people.
11 Eylül 2014 Olarak değerlendirildi

Güney Kore konumundan Go K. kişi
İş için seyahat edenler
Şubat 2014 Tarihinde bir gece kaldı
Excellent hotel with lovely staff
Best location, friendly staff and good breakfast
The staff are really welcoming, helpful and efficient. The hotel and facilities are spotless with very spacious and comfortable rooms. The overall experience is one you would normally expect from a hotel with much more expensive rates. Thank you to all there for a lovely stay! Could not expect more from a 3.5 star hotel and highly recommend Thaison palace hotel
11 Eylül 2014 Olarak değerlendirildi

İngiltere konumundan Julie W. kişi
Büyük çocuklu aileler
Ağustos 2014 Tarihinde bir gece kaldı
The best hotel stay in our 6 weeks of travelling
The lovely staff especially Joe, how welcome everyone makes you feel and the excellent customer service they provide
We had the most amazing time at the Thaison Palace Hotel, Joe was so charming and so very helpful and went out of his way to make sure we we enjoyed our stay; we haven't experienced customer service like this anywhere else in all our travels and we would most definitely stay there again if we went back to Hanoi. Can't recommend it enough!
11 Eylül 2014 Olarak değerlendirildi

Japonya konumundan yukiyoshi K. kişi
Gruplar
Ağustos 2014 Tarihinde bir gece kaldı
smile and hospitality
Convenience, clean room and smile
All hotel persons are really nice. They smiled and made us happy. They spoke joke always. We are pleased.
10 Eylül 2014 Olarak değerlendirildi

Singapur konumundan guo O. kişi
Çiftler
Aralık 2013 Tarihinde 2 gece kaldı
great location, friendly staff
staff, location, breakfast!
i love the breakfast, it was asian style, simple and tasty. The attendant at the hotel counter tried to sell us some tour packages, but when we politely decline, he did not show us any attitude. Helpful hotel staffs!
07 Eylül 2014 Olarak değerlendirildi

Singapur konumundan Leong G. kişi
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Ağustos 2013 Tarihinde 2 gece kaldı
budget value hotel
value, location, staff
reasonable stay, not very comfy as the room as compact, and not very clean. Surprised that there was a desktop computer in my room. Luckily the staff understand simple English..however not every staff on duty is friendly
06 Eylül 2014 Olarak değerlendirildi

Yeni Zelanda konumundan Cole W. kişi
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Eylül 2014 Tarihinde bir gece kaldı
Fantastic
Customer service
Best service I've had at a hotel
05 Eylül 2014 Olarak değerlendirildi

Fransa konumundan Barbara I. kişi
Çiftler
Şubat 2014 Tarihinde 2 gece kaldı
Best hotel and cheapest price
room, staff, location, coffee and breakfast were the best
So cheap hotel and excellent quality. Room was very clean and large. Very good location was well. Everything was excellent and much exceeded our expectation. Thank you Joe, Kenny, Ana and Richie you are superb!
02 Eylül 2014 Olarak değerlendirildi

Filipinler konumundan maritess C. kişi
Gruplar
Ağustos 2014 Tarihinde bir gece kaldı
Best staff! Clean hotel and rooms. Good breakfast.
Best staff! Good location and good breakfast!
Hotel staff were very helpfull and accomodating. They speak fluent english and gives advise on places to go to. They have good breakfast. Rooms are very clean with good wifi.
01 Eylül 2014 Olarak değerlendirildi

Danimarka konumundan Camilla S. kişi
Küçük çocuklu aileler
Temmuz 2014 Tarihinde 3 gece kaldı
Great staff & value for money
Location, staff and value for money
We had a pleasant stay at this hotel. The breakfast is not very good and there is no western elements in the breakfast, which can be difficult when travelling with younger kids. The hotel was clean, and located near the lake - very central. The hotel manager, Jake delivered an extra ordinary service - he was really one of the elements of this stay being that good.
01 Eylül 2014 Olarak değerlendirildi