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Thaison Palace Hotel

9, Hang Voi Street, Near Hoan Kiem Lake, Hoan Kiem İlçesi - Eski Mahalle, Hanoi, Vietnam (Haritayı göster)

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Önceden : Thaison Hotel 1 (Asia Paradise Hotel)

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Bölge: Hoan Kiem İlçesi - Eski Mahalle Oda sayısı: 35
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Yeni müşteri değerlendirmeleri

Seyahat Tipini Seçin

 

Kusursuz

8,3

1224 değerlendirme

Parasal Değeri
8,4
Konum
8,6
Personel Performansı
8,5
Otel Koşulları/Temizlik
8,1
Oda Konforu/Standardı
8,3
Yiyecek/Yemek
7,6
Tüm değerlendirmeler (1224)
Şu kritere göre ayır:
Sheena S. Büyük çocuklu aileler United Kingdom, 25 Temmuz 2014
Superb hotel with amazing staff

The staff were very welcoming and friendly. Katherine, one of the receptions always had a smile on her face and had a great sense of humour. Jack who works in the hotel was great in organise trips
9,7
We had a lovely stay. A small but very friendly hotel. Great members of staff who would do anything for you. This is definitely a place worth staying at
Noel H. Çiftler Australia, 23 Temmuz 2014
Disapointing

Staff went we left .And saying goodby
4
Air con not working .complementary products non excistant .shower recess was a time capsul.water temp hard to control
Wenjie T. Yalnız seyahat edenler Singapore, 22 Temmuz 2014
Quality Stay, Quality Service

Service,Staff Friendliness, Value for Money
10
Checking-in on the first day to Thaison Palace hotel was a breeze and I was welcomed by very warm and friendly staff. Felt like home although I was miles away. Without having any plans when I first arrived, the staff initated helping in the planning of itinerary for the rest of the days here which definitely has solved the many problems that a traveller would get (i.e planning for trip/moving around in a country when language is a problem for people who do not know the country's language.) Everything was ease and it felt much like family rather than being in a foreign place. In Conlusion, all was great during my stay in Thaison Palace Hotel. Highly Recommended.
Chun C. Çiftler Malaysia, 21 Temmuz 2014
Wonderful stay!

Really enjoyed the stay at Thaison Palace Hotel, very good room, best service and amazing helpful staff
9,7
Could not be better, with so cheap price and got super service, super clean room, good breakfast and good location. Joe Van , Jack, Catherin and Boss Kenny were Superb. We booked Halong Bay and Hanoi city tour through Mr. Joe and excellent too.
Kathleen R. Çiftler United States of America, 19 Temmuz 2014
Good location

Location, Joe and Jack
8
The pictures on the website do. to look like the lobby or the deluxe rooms at all. We were first given a deluxe room that was so small we couldn't open both suitcases plus shades wouldn't open on the windows, very dark. We were moved to a suite big room and it was like being in a different hotel. It is a 3 star and the employees are extremely helpful.
Lars K. Yalnız seyahat edenler Denmark, 19 Temmuz 2014
Organised, friendly, super service

Location, personalised friendly service, great value for money
8,7
Very personal, extremely attentive staff, location was great for experiencing the attractions and life. Adding the hotel facilities the value for money was way beyond expectations.
Kin W. Çiftler Malaysia, 15 Temmuz 2014
Our Hanoi trip went amazing with Thaison!

hospitality, kindness, generous and friendly
10
We reached quite early on Saturday morning (12 July) and we managed to get early check-in (before 12pm!!). They invited us for a breakfast and asked if we required any assistance. Since that we were a noob in Hanoi, we managed to get great advise and tips from the staff. We went for a day tour trip to Ha Long Bay and Chua Bai Dinh from excellent Tour Guide arranged by them. In fact - our train to Sapa was safely arranged by them as well. The rooms were clean, hot water provided, excellent WIFI connection (I can download my comic series), great selection of television english channel. They are safe box provided in the room. The breakfast selection is a mixture of western and vietnam cruisine. I love the baked potato, vege sandwiches and the fried noodle. Its Yummy!!! The staff here are genuine and really favor the guest here. They are very friendly, fluent, kind and always put a smile and this makes the conversation more easier. I really appreciate their hospitality especially for Catherine (Mon), Henry, Jack, Jo (Phuc) and the boss, Kenny. Thanks a million again to their kindness and we really enjoy our stay here. I would really suggest this place for your trip in Hanoi. If you are looking for a shopping spree location, this is the hotel for you!!!
Yalnız seyahat edenler 14 Temmuz 2014
Superb

Helpful, decisive, cheap
9
Staff are polite given the circumstances. Friendly in a manner where jokes/humor are conversed in a polite manner. Staffs are capable of speaking fluent English which are helpful for tourist. As they can be your guidance or translator. Great stay, will definitely revisit for the sake of it.
Sarah Y. Küçük çocuklu aileler New Zealand, 13 Temmuz 2014
Average place

Breakfast offered a fair selection for the standard of the hotel, staff helpful with taxis, sightseeing etc,
6
Vivian H. Çiftler United States of America, 13 Temmuz 2014
Lovely hotel with clean room and good location

Nice and clean room + good location and helpful staff
9,7
We stayed at Thaison Palace for 1 night in July. We were lucky enough to have a room on the 7th Floor, with a beautiful view over the city street. Included in the price was drinks and breakfast on the 2nd floor. The breakfast was great, and the staff was very friendly and helpful. The location of the hotel is perfect, close to everything, with many great bars and restaurants. Booking tours via this hotel was valued and reasonable price too. I would really recommend this hotel for a stay in Hanoi.

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