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Thaison Palace Hotel

9, Hang Voi Street, Near Hoan Kiem Lake, Hoan Kiem İlçesi - Eski Mahalle, Hanoi, Vietnam (Haritayı göster)

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Önceden : Thaison Hotel 1 (Asia Paradise Hotel)
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Bölge: Hoan Kiem İlçesi - Eski Mahalle Oda sayısı: 35
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Yeni müşteri değerlendirmeleri

Seyahat Tipini Seçin

 

Kusursuz

8,3

1244 değerlendirme

Parasal Değeri
8,4
Konum
8,6
Personel Performansı
8,5
Otel Koşulları/Temizlik
8,1
Oda Konforu/Standardı
8,3
Yiyecek/Yemek
7,6
Tüm değerlendirmeler (1244)
Şu kritere göre ayır:
Wenjie T. Yalnız seyahat edenler Singapore, 14 Ağustos 2014
Repeated Quality & Excellent Hospitality.

Friendliness Of Staff,Service,Value For Money
10
Once again, i got back to Thaison Palace Hotel and as usual, i was greeted with the friendly staffs. Even as a lone traveller myself, this place has been packed with family love and the warmth of hotel staff is never like what you can get at many hotels i've been to. The staffs are always there for you and be ready to treat you like a family member of their own and this warmth is definitely what travellers would love and appreciate since we are not familiar with the country. It is like having a home of your own but in vietnam. Based on the previous trip, when you do give feedback, it is always valued by them and taken into serious considerations for improvement. Definitely a worthwhile stay yet again and probably my permanent hotel when i travel to hanoi again.
Michael R. Gruplar Philippines, 10 Ağustos 2014
A hidden gem in the Old Quarter

Location, the staff and great clean rooms
10
I don't think I would have been inspired the way I am now had I chose a different hotel. Thaison has definitely helped me achieve that reset that I needed because of their amazing service and very relaxing atmosphere. We enjoyed the stay and will definitely gonna go back.
Yukiyoshi K. Gruplar Japan, 8 Ağustos 2014
smile and hospitality

1 smiles and hospitality 2 customer first 3 near the city center
8,3
All hotel persons are really nice. They smiled and made us happy. They spoke joke always. We are pleased.
Roy G. Yalnız seyahat edenler United States of America, 7 Ağustos 2014
Good value

staff, location, clean room
10
Excellent overall. Staff very helpful & friendly. Very good location within quick walk to shopping & restaurants. Allowed late checkout for late afternoon bus pickup at hotel.
Dan T. Çiftler Vietnam, 4 Ağustos 2014
could not expect for more from a 3.5 star

Golden service and super staff
10
i was extremely impressive on this hotel service, had really good experience in Hanoi and everything is organized by this hotel in well order and very professional. We booked one super double and got free upgrade to family suite room which is really large and clean and comfortable... hotel' staff 's so friendly, and helpful gave me all recommendation on foods, drinks and they were willing to assist us like calling us taxi during our stay there. especially , i was really enjoy our trip to Ha long bay which was great and unforgettable. we are sure will be back one day coz there are many things we have missed on this trip , surely keep this hotel in memory for next holiday
Benjamin F. Çiftler Germany, 4 Ağustos 2014
Price is OK

Price
6
Sandra P. Çiftler Australia, 2 Ağustos 2014
Ideal for short stay

rooms, staff and location
9,3
Pleasant stay at this hotel for short stay in Hanoi and we found the room clean and the bed comfortable. The room was provided with a flat TV, hairdryer, desk, sofa, cattle with free tea and coffee and adequate space for clothes. The bathroom was very clean and modern but on the small side but I had no problems with this myself. Breakfast was included in the price which I thought was quite reasonable for the price I paid. Good central location with friendly staff.
Alexandra S. Çiftler Australia, 30 Temmuz 2014
Thaison Palace

Extremely helpful and friendly staff, amazing value for money, delicious breakfast food
9
We arrived at 4am and the staff were still there and greeted us kindly regardless of the hour, they helped is with our bags and smiled and were friendly the whole time. For a cheap place to stay, the rooms are beautiful and the breakfast is delicious. For what we paid we were extremely impressed and not expecting the service to be as good as it was!
Linda B. Çiftler Australia, 28 Temmuz 2014
Cosy hotel in good location

Staff, location, breakfast, service and
10
It was such a good experience to stay at Thaison Palace Hotel. Nice, clean and quiet. Such a friendly staff all the time and we really felt at home. Very relaxing, so when we go to Hanoi, we will stay there again for sure.
Wouter V. Gruplar Netherlands, 27 Temmuz 2014
okay hotel, great staff except for one

Catherine, the hostess of the hotel. Fine location in the old district. Good airconditioning.
5,7
We were picked up by the hotel's shuttle service from the airport. However, they charged us more than the price we agreed upon beforehand. When we arrived at the hotel after a tiring journey, the host who calls himself 'jack' was very pushy on selling us a trip to ha long bay, within the first minutes of arriving. We had already booked a trip, and Jack insisted that ours would only serve tiny pieces of tofu during lunch, and that sometimes people would have to stand during the bus ride. None of this was true, our trip was excellent. Jack is a very sleazy manipulative person. The rest of the staff was great, especially catharyn. They also made a mistake which caused us having only one room instead of two, the issue was not resolved properly.

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