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Thaison Palace Hotel

7 - 9, Hang Voi street, Hoan Kiem Bölgesi - Hoan Kiem Gölü, Hanoi, Vietnam (Haritayı göster)

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önceden : Asia Paradise Hotel

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Konum: Hoan Kiem Bölgesi - Hoan Kiem Gölü Oda sayısı: 35
Ücretsiz Wifi

Yeni müşteri değerlendirmeleri

Seyahat Tipini Seçin

 

Kusursuz

8,3

1104 değerlendirme

Parasal Değeri
8,4
Konum
8,7
Personel Performansı
8,4
Otel Koşulları/Temizlik
8,2
Oda Konforu/Standardı
8,4
Yiyecek/Yemek
7,6
Tüm değerlendirmeler (1104)
Huan V. Büyük çocuklu aileler United States of America, 20 Nisan 2014
good location cheap and helpful staff

location, price and helpful staff
7,3
the only negative thing during my stay was my ac was out when we got back from Ha Long. all rooms sold out and they could not fix the ac. very difficult to sleep or rest when the room was hot, got sick the next day. got a new ac working room on the next day but still lost my most valuable rest during my trip. i had a trip to Chua Huong but was sick because lacking of sleep a night before. i hope ac (air conditioner) problem does not happen often here at this hotel.
Robert L. Yalnız seyahat edenler Austria, 18 Nisan 2014
a comfortable experience

the staff the location the advise
9
it was good the staff did more than was expected not a problem with language plenty of advise to be carefull they have a travel desk if needed
Oli M. Çiftler United Kingdom, 15 Nisan 2014
Fabulous hotel

Nice and new hotel
9,3
We stayed here for just 1 night and it was fabulous. This hotel offer great service and very friendly staff who willing to go out of their way for helping you. good breakfast and fast Internet as well. Travel desk at lobby was useful with great value. We loved our room so much, it was clean and comfortable. Hopefully coming back soon
Oli M. Çiftler United Kingdom, 14 Nisan 2014
The best to be

Room, staff and location are 3 best for this hotel
10
Really really friendly people, brilliant location and great service. Mr. Joe, the manager and reception ladies have helped me through out the planning of my trips. The rooms are clean and ideal with free breakfast.
Oli M. Çiftler United Kingdom, 12 Nisan 2014
Good hotel

Everything 's great
10
The rooms are modern, very clean, comfortable and bright! Had such a nice time there, The staff were very helpful, smiling and nice to us:) The location is perfect. Right in the middle of everything!
Marli K. Çiftler South Africa, 11 Nisan 2014
Great budget hotel and cheap price

Good quality and great service
9,7
From the moment I walked in the friendly service never stopped, an it was a genuine service and interest in me. Sat down with a welcome drink with a receptionist (Catherine, what a nice young lady) and discussion on my plans while staying there. Naturally my room was not ready due to my early arrival but they had cleaners onto it and I was in my room by about 10AM which was outstanding. We mapped the first few days of my stay and a city your and 2 day tour to Halong Bay with overnight cruise all booked and confirmed. I think this standard comes from the top down and I've had a chance to say hi to the owner a few times and he seems a genuinely nice guy who look after his staff. The rooms are spacious and well appointed with some having complimentary computers and all with free wifi. Breakfast is excellent for a 3 star property and for the rate overall this is an excellent choice and I'd thoroughly recommend Thaison Palace - they have a second down the road that is supposed to be similar - haven't been there myself. Thanks team, lets stay in touch
Hiroshi S. İş için seyahat edenler Japan, 8 Nisan 2014
Outstanding service

staff, room, food for breakfast and location
9,3
The price was fantastic, the room was super spacious, bathroom was comfortable with nice shower stall and hot water. Bedsheets and pillowcases were clean and spotless. Toilet paper, shampoo, shower gel and soap bar were, unfortunately, not replenished every day as they should be, and we had to ask for it when we did not have anymore. This was a bit inconvenient. It was also unfortunate that the staff was not able to obtain us tickets to the water puppet show, even though we had requested for the tickets at least 2 weeks before we arrived at the hotel. We were disappointed about this. However, throughout our stay, every staff member that we met were very, very attentive, courteous, helpful, smily, and friendly. Superb service overall. The complimentary breakfast buffet could be replenished more often, but in terms of taste, the dishes offered were in my opinion the most tasty food that you will find in Hanoi!
Jennifer H. Çiftler United Kingdom, 8 Nisan 2014
Best in Hanoi

best location, friendly and helpful staff
9,7
Our room at this hotel was very quiet, spacious and pretty plus modern facilities such as Sofa, safe- box and. It was nice to have a laptop in the room so we could check email and keep in touch with our family anytime without needing to leave the room. The hotel recommended Paradise Spa which was included one free taxi transfer, and it was great! We had couples massages with totally relaxed feeling.The daily breakfast was also very good and tasty. We booked the Halong Bay Tour on Glory Cruise and the tour to Sapa through this hotel and they were both very good quality. We definitely come back this hotel for the next time visit Hanoi.
Christopher W. Çiftler United Kingdom, 6 Nisan 2014
Wonderful stay at Thaison Palace Hotel

room, staff and location
9,7
Upon arrival at airport, we were transferred to the hotel via private car arranged by the hotel, we were greeted by friendly hotel staffs. Enjoyed welcome drinks, and we were immediately briefed on attractions in Hanoi, ways to get there mostly by walking. The staff who served us was in funny and much friendly, showing up answering all our related questions. We booked the tour to Halong Bay for full day and Hoa Lu- Tam Coc tour through this hotel and confident to recommend them as the quality very good and also good at prices. All under well control & well - done care
Hirouchi M. İş için seyahat edenler Japan, 6 Nisan 2014
Good for Biz trip

supportable staff
7,3
i mistook for booking day, but they support me kindly and arrange for near group hotel. without any additional charge :)!

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