Back to hotel info

2015
Excellent 8.3
Based on 523 reviews

Verified traveler reviews

Filter by traveler type
Excellent



based on 523 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.8
  • Location 8.9
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 8.1
  • Food/Dining 7.3

Jocelyn Y.
Hong Kong
July 21, 2016
Nice stay
Good location, near city walking distance, no extra charge for one kid. pretty good. But limitation of WIFI access.

Edwin H.
Malaysia
July 16, 2016
Not what i expected
Pretty clean, spacious rooms, location is ok, being near Roma Train Station. However, there are lacking in a few areas, especially there is no in room slippers, no refills of mineral water daily (apparently only given 2 bottles free for first night, told by the front desk), no replenishment of toothbrush. Didnt expect this from Hotel Jen (a chain by shangrila). Buffet breakfast was good, with many choices of fresh juice. Had dinner once at Nest, pretty okay, nothing much to choose from? If u don take spicy food, probably u are left with minimal choices. Could have been a better experience.

peter M.
Australia
July 16, 2016
Good stay but
Almost another good stay however had hot water issues.twice I had to report it eventually got it sorted only for some thing to occur again next morning.stayed on level 12.if you are a light sleeper like myself may want to get a room facing Roma street as train noise a concern.

WEE C.
Malaysia
July 02, 2016
Nice & strategic
Located just off Roma Street station, this hotel is very convenient for travellers - no need to lug luggage bags for too long. Nice facilities & strategic location

Gladys R.
United States
June 27, 2016
Close to all!
We loved staying here. So close to King George Square and the QueenStreet Mall.

JUNGEUN L.
South Korea
June 18, 2016
Good to come and go out of Brisbane by bus.train and to the airport
Very clean room. Kind staffs. Just next to Brisbane transit centre and Roma st. station, so very good to jump on and off the bus and move to other place and easy to come and go to the airport by train. I will stay again at this hotel 2 nights more when I back to Brisbane.

WEE C.
Malaysia
June 17, 2016
Value for money
Location is ideal as it's next to the Roma train station. Walking distance to the main town centre as well as the free city hopper services and parklands.

Sebastien T.
France
June 02, 2016
in the BCD, parking, well equiped
in the BCD, parking, well equipped (espresso coffee machine in the room is a plus)

Bill E.
Australia
May 28, 2016
Hotel is very nicely presented and very clean
Was pleasantly impressed with the presentation of the room.

T D.
Australia
May 27, 2016
Hotel Jen Brisbane
If you want to make use of PT in Brisbane, then Hotel Jen is well placed, being above Brisbane Transit Centre. Some may see it as slightly remote from the CBD, but it a pleasant walk for those who can, or use the train downstairs and go one stop to Central Station, which will have you adjacent the CBD. Rooms very comfortable, and quiet, as well.


1

Select your loyalty program

At the top of the page, click on PointsMAX and you’ll see many popular airline and loyalty programs to choose from.

2

Choose a room with points

  • Free Wi-Fi
  • Popular! 61 travelers are considering this property right now
  • Earn up to 4900 points

Every eligible room will show the points you’ll earn with the booking.

3

Sign in and earn points!

  • Program Membership ID
  • I'm not staying in any of the rooms on this booking. I'm making this booking for someone else.

Fill in your membership ID for your selected program during booking. You’ll earn the amount of points shown at booking after you check out. It’s that easy!

Start here and select your preferred program: