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Excellent 8.9
Based on 8319 reviews

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based on 8319 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.6
  • Location 9.3
  • Room Comfort/Standard 9.0
  • Service 8.9
  • Value for Money 8.4
  • Food/Dining 8.3
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Geraldine A. from Philippines
Business travelers
Stayed 2 nights in May 2014
Twin Towers
It's a walking distance to the convention centre, Petronas tower and malls. Friendly staffs good food
It was a great stay.
Reviewed September 26, 2014

PENG M. from China
Solo travelers
Stayed one night in August 2013
Traders Hotel by Shangri-La
Reviewed September 25, 2014

Joseph K. from Australia
Business travelers
Stayed one night in September 2014
Great business traveller hotel
Location, good executive lounge with great views and gootd for meetings and rooftop bar is great
Great stay, only short but will stay again.
Reviewed September 25, 2014

Silvia K. from Slovakia
Stayed 3 nights in September 2014
Luxury for good price
Location, views, staff
Felt really spoilt, enjoyed the Skybar and pool
Reviewed September 24, 2014

SIOK L. from Malaysia
Families with young children
Stayed 3 nights in September 2014
A good hotel with great location
Room is comfortable and clean,location easy to excess.
Family and I were have great experience with this hotel,comfortable room and kindly staff.
Reviewed September 24, 2014

syed A. from Malaysia
Families with young children
Stayed 2 nights in September 2014
beautiful klcc view
location, view, staff
very good stay. the staffs are friendly. the klcc view is beautiful.
Reviewed September 23, 2014

Business travelers
Stayed one night in August 2014
Shangrila Experience.
Food,Location and Comfort
Excellent with absolutely no complaints
Reviewed September 23, 2014

Sanghynn L. from South Korea
Business travelers
Stayed one night in May 2014
good for service, clean, room
good for service, clean, room
Reviewed September 22, 2014

Yee W. from Malaysia
Stayed 2 nights in September 2014
Good for Business Traveller
strategic location, centralize, convenient
Overall, this hotel provide clean and comfortable room and up to standard,. However, it would be more great if they can welcome every guest by serving them a welcome drink, since their check-in reception is just next to the dinning area. The health club (gym room) is operate 24 hours, which is good for the sport lover. Swimming pool is in the sky lounge, it creates good ambience at night, with good view of twins tower opposite it. The pool is not spacious, but long enough for you to do the laps. One more credits to this hotel is, it's just beside the conventional hall, with few steps to reach and strong air-con supplied all along the pathway. Good for business traveller to stay in. Anyway, I expect more from the hotel, for example placing a set of newspaper in front your rooms every morning. Upgrade guests' room on their birthday, or give complimentary breakfast for them. This is all they can do to surprise and delight the stay of their guest; By doing so, hotel could have less effort in doing advertisement in achieving customer retention.
Reviewed September 22, 2014

David C. from United Kingdom
Stayed 3 nights in September 2014
Short stay
Staff are great free wi if superb location great breakfast what more could you want
Reviewed September 19, 2014