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2015
Excellent 8.9
Based on 8318 reviews

Recent customer comments

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Excellent



based on 8318 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.6
  • Location 9.3
  • Room Comfort/Standard 9.0
  • Service 8.9
  • Value for Money 8.4
  • Food/Dining 8.3
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MC T.
Malaysia
May 29, 2013
Great
strategically located, near klcc shoipping centre & lrt train station.

SOON N.
Singapore
May 29, 2013
Marvelous Hotel!
Location near KLCC(free shuttle from hotel), Excellent View at night & Safe parking
The carpark is very safe as you will need to enter 2 barriers (KLCC-Trader) before reaching the hotel's carpark, and they have a guard standby at the Trader's barrier.

Peik W.
Malaysia
May 28, 2013
nice, good
good location, near to shopping centre

Maria G.
Germany
May 28, 2013
Wonderful relaxing environment in the middle of KL
location - friendly staff- very good quality
Very good and enjoyable

Ean F.
Malaysia
May 28, 2013
great
shopping,dinning,party
great

CHING Y.
Hong Kong
May 28, 2013
Good location, international standard
Good location, nice view from room, great bar

leslie O.
United Kingdom
May 28, 2013
Very comfortable and safe
Staff were attentive and helpful, Rooms very comfortable, and buffet meals were good
Our stay was very comfortable and staff were helpful we felt safe as our stay at the Shangri La in KL in January was frightening as someone in Reception gave another person our room key and they tried to break into our room at 3 am whilst we were a sleep luckily we had put the latch on the door and were woken up. We never got a satisfactory explanation so we will never stay there again

jill H.
Canada
May 28, 2013
We were looked after very well by friendly staff
location, pool bar and room design
Our stay was very enjoyable we were looked after by a very attentive staff, excellent food for breakfast and dinner. Also upgraded to the club lounge which is a good deal.

Hadi P.
Indonesia
May 27, 2013
have a nice pool bar which can see the Twin tower
nice pool, nice twin tower view and located near shopping mall KLCC

Darius T.
Canada
May 27, 2013
Nice, new and modern
big room, clean and new
Nice room. Clean and new. Comfortable bed. Plenty of restaurants in the hotel. Okay prices and good food at the hotel. Upstairs bar and pool are very nice. Great view of the Petronas tower. Helpful staff and friendly staff. Decent wi-fi for free.