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2015
Excellent 8.9
Based on 8319 reviews

Recent customer comments

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Excellent



based on 8319 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.6
  • Location 9.3
  • Room Comfort/Standard 9.0
  • Service 8.9
  • Value for Money 8.4
  • Food/Dining 8.3
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jacquie B. from United Kingdom
Families with older children
Stayed 5 nights in December 2012
Loved it!
Great hotel, with parks, malls and conference halls on the doorstep. Great for any type of traveller.
We loved our stay at the hotel. It was luxurious, had a great park on the doorstep for the smaller childretrendy sky bar for the adults, close to the twin towers for shopping, great room and staff.
Reviewed April 21, 2013

Preethi J. from Sri Lanka
Couples
Stayed 2 nights in April 2013
A very modern hotel
Paperless check in. Modern and completely tastefully refurbished. Rooms large and comfortable.
Was an exceptional enjoyable stay. Did some serious shopping as the KLCC had a shuttle service that was so frequent wife spent ample time doing what she enjoys most. Plenty of good food around the hotel vicinity food courts and restaurants Hotel also has some fantastic restaurants but was crowded the steak house was fully booked a day ahead. A beautiful park and a jogging track right next to the hotel. This kept us in very good spirit.
Reviewed April 21, 2013

Bruce Q. from Australia
Business travelers
Stayed 6 nights in May 2012
Pleasant and comfortable
Location, food and room
Customer service was good, location was good for business purpose. Room was comfortable and close proximity to local shops and restaurants.
Reviewed April 20, 2013

Bruce Q. from Australia
Business travelers
Stayed one night in May 2012
Pleasant and comfortable
Location, service and good food
Customer service was good, location was good for business purpose. Room was comfortable and close proximity to local shops and restaurants.
Reviewed April 20, 2013

Bruce Q. from Australia
Business travelers
Stayed one night in May 2012
Great hotel for business
location, cleanliness and service
Customer service was good, location was good for business purpose. Room was comfortable and close proximity to local shops and restaurants.
Reviewed April 20, 2013

Tay F. from Malaysia
Couples
Stayed one night in April 2013
i love the twin tower view
nice view and buggy transport is provided to KLCC
all staffs are friendly and helpful..... love the twin tower night view so much!!!! buggy transport is provided to KLCC.....
Reviewed April 19, 2013

orian M. from Ireland
Couples
Stayed one night in April 2013
Great Hotel
Rooms, Location, Price
Excellent. Have stayed there on previous visits to KL. Excellent value for money. We stayed on the Club Floor which includes breakfast and evening drinks etc. Very good value for money
Reviewed April 19, 2013

Sin G. from Malaysia
Couples
Stayed one night in April 2013
Very enjoyable
Luxury. Location. Service.
Location is perfect for us as restaurants, cinema, shopping mall are all within walking distance. The buggy service provided by the hotel is like icing on the cake. The amenities, features and comfort of the room are excellent. We will definitely stay in this hotel again.
Reviewed April 18, 2013

maurice S. from United Kingdom
Couples
Stayed 2 nights in April 2013
very pleasant stay
clean, tidy, good attentive staff.
a very nice hotel, & with a late flight we were able to have a late shower & refresh. would highly recommend to friends.great park view of the petronas towers.
Reviewed April 18, 2013

JASIM A. from United Arab Emirates
Families with young children
Stayed 3 nights in April 2013
Traders Hotel by Shangri-La
Friendly and helpful staff
they provide you with everything and enen you do need to go outside the hotel for example they have from 2:00 pm to 4:30 pm afternoon tea and from 5:00 pm to 7:00 pm evening Cocktail and all for free
Reviewed April 18, 2013