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2015
Excellent 8.9
Based on 8315 reviews

Recent customer comments

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Excellent



based on 8315 reviews
  • Cleanliness 9.1
  • Facilities 8.6
  • Location 9.3
  • Room Comfort/Standard 9.0
  • Service 8.9
  • Value for money 8.4
  • Food/Dining 8.3
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Rudy L. from Canada
Solo travelers
Stayed 2 nights in January 2015
Comfortable room
Nice view, good location, friendly staff
Very good view, friendly staff and comfortable room
Reviewed February 01, 2015

Hui S. from Singapore
Business travelers
Stayed 2 nights in January 2015
Comfortable
Bed pillow and sofa
Very good
Reviewed January 31, 2015

Lin-hsuan H. from Taiwan
Couples
Stayed one night in January 2015
Great view, great food
View, food , cleanness
Enjoyed the stay
Reviewed January 30, 2015

Eamon O. from Australia
Solo travelers
Stayed 3 nights in January 2015
A great hotel in a great location
The staff was excellent, room was excellent and location close to a running track was fine by me. Loved this hotel and I will stay there again.
However, I do not think it is a 5 star hotel. It's an excellent 4 star and it would be my hotel of choice when I return to KL. I would highly recommend this hotel to everybody.
Reviewed January 30, 2015

sudarat K. from Australia
Couples
Stayed 3 nights in January 2015
Polite staff, comfortable stay
Location , buggy service , clean
We were first really impressed with the attendance and service from the staff, you will experience this the moment you step off the taxi. The check in process was smooth, didn't feel lost or helpless for a second. The whole ambiance of the hotel and our hotel room was very luxurious. Our room was great, had a view from the 23rd floor. The only thing we found a bit annoying was the wooden wardrobe-like doors of the bathroom. You can't keep it open. It is very close to the Petronas twin tower, and the KLCC shopping centre, you can get there very easily by the complimentary buggy service which the hotel provides. It takes you there and back. Overall, would definitely recommend this to people and would come here again if we ever get the chance.
Reviewed January 29, 2015

Robert M. from United Kingdom
Couples
Stayed 2 nights in January 2015
Weekend Break
Smooth Check-in, Pool Bar on L33
Smooth check-in / check-out process. Lovely staff at L33 pool bar offered us booth without asking
Reviewed January 28, 2015

Chan A. from Hong Kong
Business travelers
Stayed 2 nights in December 2014
classic hotel
service, location, design
Reviewed January 27, 2015

Chan A. from Hong Kong
Couples
Stayed 2 nights in December 2014
nice hotel
service, location, cleaness
Reviewed January 27, 2015

Chee G. from Malaysia
Couples
Stayed one night in January 2015
comfort nice place
location,view,service quality
not at the moment
Reviewed January 27, 2015

WEE N. from Malaysia
Couples
Stayed one night in October 2014
Good location nice view comfy room
Big room , nice breakfast floor at 32th floor , sky bar at night with nice view
It was my bday , is pretty sweet the hotel sent the flower which one of the delivery from spore to my room. Comfy . And good location
Reviewed January 27, 2015