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Recent customer comments

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Very good



based on 1295 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.6
  • Location 7.2
  • Room Comfort/Standard 8.4
  • Staff Performance 8.2
  • Value for Money 8.1
  • Food/Dining 7.2

10 Rachel L.
Singapore
March 04, 2016
Nice and comfortable
Very convenient with the new MTR station. Nice and comfortable bed and pillows that give us a refreshing day. I will stay there again.

6.3 Anchalee S.
Thailand
March 01, 2016
Close to subway, efficient staff, but expensive
Location, cleanliness, bright light
+ Close to subway, convenience stores close by, cheap food stores around, clean room - No heater so it gets a little cold at night

8.4 Darren S.
Australia
February 17, 2016
Club floor well worth it.
Jen is a little way out of the action - but with the MTR at its doorstep and Central only 2 stops away that is no issue. The Club floor is what you would expect with the addition of a great view of the Harbour. Rooms on the Club Floors are a decent size "by HK Standards". Breakfast Buffet in the main restaurant is good, as is Dinner in the same area. Would stay again...

4.7 Hoon L.
Singapore
February 17, 2016
On avaerage
Actually nth much

9 Lok-fung L.
Hong Kong
February 16, 2016
Enjoyable Stay
location, excellence staff performance, good dessert
Including breakfast will be much better worth. More varieties of food in Café Malaysa will be better.

9.2 Ryan B.
United States
February 01, 2016
Very nice hotel
King size bed very nice. Good value

9.2 Siriluck S.
Thailand
January 23, 2016
location
It's really close to subway so it's very easy to travel around HK. We are regular guests over here. Nothing to complain about. The bed is comfortable. The room size is big enough for us.

8.4 JIAN L.
China
January 22, 2016
nice location
nice location, near HKU. a few steps away from port B2 of HKU stop of metro. And lots of restaurants and shops nearby.

7.3 Winnie P.
Hong Kong
January 19, 2016
Comfort hotel
Convenient, comfort and clean

8.7 BESANCON C.
France
December 30, 2015
Very pleasant stay at Hotel Jen.
Efficient check in and out: very convenient and clean rooms; Nice breaksfast, Quiet. Tube station and tramway at door step. wouls also be excellent for business