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Recent customer comments

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Very good



based on 1301 reviews
  • Cleanliness 8.7
  • Facilities 8.5
  • Location 7.2
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for money 8.1
  • Food/Dining 7.2
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Roger B. from United Kingdom
Couples
Stayed 12 nights in April 2016
Enjoyable
Will be my first choice for my next visit to Hong Kong. Could not fault it in any way.
Reviewed May 01, 2016

Philip N. from Ireland
Solo travelers
Stayed 2 nights in April 2016
wonderful hotel
wonderful hotel
Reviewed April 29, 2016

Christian Q. from Indonesia
Business travelers
Stayed 3 nights in October 2015
Nice & Clean
Clean & nearby MTR
Reviewed April 26, 2016

Torben B. from Germany
Business travelers
Stayed 3 nights in March 2016
Issues
Some serious issues were dealt with in an acceptable manner. Lounge staff needs some serious updates in customer care...
Reviewed March 14, 2016

Torben B. from Germany
Business travelers
Stayed 3 nights in October 2015
Enjoyable
Happy to come back.
Reviewed March 14, 2016

Torben B. from Germany
Business travelers
Stayed 2 nights in August 2015
Enjoyable
Happy to come back.
Reviewed March 14, 2016

Rachel L. from Singapore
Business travelers
Stayed 3 nights in February 2016
Next to MTR station
New MTR station made this trip so pleasant and convenient. Nice and comfortable bed and pillows that give us a refreshing day. I will stay there again for my next trip in HK.
Reviewed March 04, 2016

Rachel L. from Singapore
Business travelers
Stayed 3 nights in February 2016
Nice and comfortable
Very convenient with the new MTR station. Nice and comfortable bed and pillows that give us a refreshing day. I will stay there again.
Reviewed March 04, 2016

Anchalee S. from Thailand
Couples
Stayed 4 nights in February 2016
Close to subway, efficient staff, but expensive
Location, cleanliness, bright light
+ Close to subway, convenience stores close by, cheap food stores around, clean room - No heater so it gets a little cold at night
Reviewed March 01, 2016

Darren S. from Australia
Couples
Stayed 3 nights in February 2016
Club floor well worth it.
Jen is a little way out of the action - but with the MTR at its doorstep and Central only 2 stops away that is no issue. The Club floor is what you would expect with the addition of a great view of the Harbour. Rooms on the Club Floors are a decent size "by HK Standards". Breakfast Buffet in the main restaurant is good, as is Dinner in the same area. Would stay again...
Reviewed February 17, 2016