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2015
Very good 8.0
Based on 754 reviews

Recent customer comments

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Very good



based on 754 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.9
  • Location 7.9
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for Money 7.8
  • Food/Dining 7.4

Chih L.
Singapore
October 18, 2015
Good stay for work and pleasure
Location, great staff and wonderful club level
It was a pleasant stay for a business trip. The hotel is near to some great eating places around Malate and there are a few massage cum spa joints nearby too!

Jared S.
United States
October 18, 2015
OH! I thought I was at Traders
The staff, The food, and the lounge and the club floor!!!
It's always great there I recommend this hotel to anyone staying in Manila

IVAN W.
Singapore
October 10, 2015
Cozy stay in
Comfortable room good bed and air con
Room is perfect, had some miscommunication with staff and managers rectify all problems just alittle expensive though

Anthony B.
Australia
October 07, 2015
One Night in Jen
Proximity to airport, room availability & staff performance
Hotel Jen was just fine. On Roxas boulevard was never going to be the right location but if you're ok to taxi in and out then this is a reasonable choice. This is quite an old hotel (previously Traders) but has been well maintained and the updated decor is quite ok. Breakfast was acceptable but not special. The staff were friendly, competent and accommodating.

Min C.
Malaysia
October 07, 2015
Best stay in malate
Staff friendliness, great facilities and room
The officer,Gloria was most friendly and was introducing the facilities and I upgraded to use the club facilities. I was very amazed by the beautiful sight from the clubhouse, it was really nice! Near to mall of Asia, this is also an advantage. Will come back again

Kirk A.
Canada
October 06, 2015
Favorite hotel in the area so far
Staff, Pool, Staff
Have now stayed at Hotel Jen several times and will be back. The best thing about the hotel is the staff by far, everyone from the security guard to the restaurant chef are always smiling and willing to please. Great people make for a great stay.

martin D.
United Kingdom
October 05, 2015
Business hotel with really helpful friendly staff
Management, Staff, Location
Great team of managers and staff - really friendly and helpful. Hotel feels tired and in need of an upgrade. Rooms really noisy at night due to busy road and construction site.

KEITH W.
United Kingdom
October 05, 2015
Excellent suite room
Location,views,bedlinen
Have stayed before several times. Now been re-branded. We had an (expensive) suite room, but worth it for the space & access to Floor 19 Club Room with phenomenal view and afternoon tea and evening tremblers.

Ruben E.
United States
October 03, 2015
Satisfied!!!!
location, service, staff
No complaints.........good service, friendly and courteous staff.

pamela V.
Philippines
October 01, 2015
Impressed and its worth the money being paid
Clean, comfortable, affordable
Comfortable the food is good