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Very good 8.0
Based on 743 reviews

Recent customer comments

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Very good

based on 743 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.0
  • Location 7.9
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for Money 7.8
  • Food/Dining 7.4

7.7 Gomer M.
September 27, 2015
value for money hotel
price location comfort
comfy and relaxing

5.7 Greg C.
United Kingdom
September 23, 2015
not 4 star hotel
Staff friendly enough and food was average
Hotel Jen was a good location/distance from airport. Staff were friendly enough when we needed anything. However our floor and our room and a very strong smell of mould/damp. There was also stains on the carpet in the room. I am glad we only were there for one night as I would not like to stay there any more.

9.3 Michael C.
September 21, 2015
Overnight stay
Friendly staff, convenient location, comfortable room
Good rooms and great staff, food could be improved though

6 Gary C.
September 16, 2015
good location and friendly staffs
good location and friendly staffs
Hotel is pretty run down. The room smell mouldy. Staffs is very friendly and check in is fast. Overall the stay was comfortable if you just to rest and sleep.

5.3 Gary C.
September 16, 2015
good location, service hotel
service, location & f&b
The hotel is pretty run down although it is now under a new management. The room have mouldy smell. Hotel staffs service is good. check is smooth. Overall a comfortable stay

9.7 Henry C.
United States
September 07, 2015
Nice location, comfort, great staff

8.3 Arasu D.
August 30, 2015
My First Stay
Location,nice view of Manila Bay.Easy access to malate nite spots
Overall experience was good

9.3 Juneth N.
August 25, 2015
We'll be back. :-)
Comfy Bed, Great Food and the Pool!
We had a relaxing stay. Bed and pillows were comfy! Though our room did not have the promised fruit cup, we got some fruit at poolside. Pool was fun! Service was good and the food was great! Location is almost perfect. Wish there were more parking near the hotel. We will definitely come back. :-)

8.7 George G.
August 25, 2015
An extension of my house
Friendly staff - good bed - quick service
I always feel safe and comfortable, the location is good ... Knowing the staff after all these years is a blessing.

7.7 Janice L.
August 24, 2015
Close to Mall of Asia
Free fast wifi, price, staff
Used to be a really dodgy place but now renovated - staff service is great; i love the free wifi and close to mall of asia for shoppinh.