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2015
Very good 8.0
Based on 755 reviews

Verified traveler reviews

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Very good



based on 755 reviews
  • Cleanliness 8.2
  • Facilities 7.8
  • Location 7.9
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for money 7.8
  • Food/Dining 7.4
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Kirk A. from Canada
Solo travelers
Stayed 3 nights in April 2016
Fantastic Stay.
Great, friendly, helpful staff. Great pool. Comfortable clean rooms. Will be back again.
Reviewed April 12, 2016

Wai L. from United Kingdom
Families with young children
Stayed one night in April 2016
A comfortable stay
Extremely friendly service. Shuttle bus to the Mall of Asia very handy. Complimentary extras were a nice touch. Suite very spacious although a little dated as was the swimming area but nevertheless out stay was very pleasant and comfortable.
Reviewed April 11, 2016

Li K. from Hong Kong
Couples
Stayed 2 nights in March 2016
Good location
Good location but traffic jam always
Reviewed April 06, 2016

Kirk A. from Canada
Solo travelers
Stayed one night in April 2016
Great Stay
Always a good experience when I stay at this hotel.
Reviewed April 05, 2016

Christopher C. from Philippines
Families with young children
Stayed one night in March 2016
overnight stay
so far excellent.. club lounge was fantastic
Reviewed April 04, 2016

Min C. from Malaysia
Business travelers
Stayed 3 nights in February 2016
Good safe and cosy
Liked the hotel due to friendly staff, good rooms. Little bit quiet during the night, so for me I stayed in the hotel. Loved it and will come back again!
Reviewed April 04, 2016

VELASCO S. from Philippines
Groups
Stayed 2 nights in March 2016
Seminar
Food is healthy Facilities are great Staff are courteous
Reviewed April 04, 2016

Janice L. from Philippines
Families with young children
Stayed 3 nights in March 2016
Consistent service
Free wifi, good service, access
My family have now become regulars everytime we visit Manila.
Reviewed March 27, 2016

Alvin G. from Singapore
Business travelers
Stayed one night in March 2016
Great location
Staff service can be improved at the cafe. Unfriendly with a "can't be bother attitude'
Reviewed March 21, 2016

Vigneswaran C. from Malaysia
Business travelers
Stayed 3 nights in March 2016
Cozy and Comfortable at Jen Manila
Staff Performance, Bed Quality, Lounge View
My stay was excellent, stayed at the Club room for 3 days. The lounge was brilliant, view facing the sunset, perfect for an evening watching the sunset and sea sipping a cup of tea. Location-wise, right opposite the Cultural Centre, there are malls and casinos nearby. The marina is right across the road. Room is of high-quality, good bed quality, shower is good (instant hot water). The usual Jen Hotel amenities are provided. Staff always with a smile and eager to please, especially those at the lounge. Pick a room on the higher floor as it gives you a better view. The gym and pool need to be upgraded - they do look like they have aged. In all - would definitely consider returning.
Reviewed March 19, 2016