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Recent customer comments

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All reviews (369)

Business travelers (39)

Couples (177)

Solo travelers (74)

Families with young children (20)

Families with older children (25)

Groups (34)

Very good
8.0
based on 369 reviews
Hotel Condition/Cleanliness
8.3
Facilities
7.6
Location
9.0
Room Comfort/Standard
7.9
Staff Performance
8.2
Value for Money
8.1
Food/Dining
6.5

9 Edward G.
Australia
January 13, 2015
Overnight stay
The location, convenience, staff
I had an overnight stop here on the way to the South Island the staff were nice and helpful the breakfast was a standard buffet breakfast but seemed to lack staff as I found the bowls empty and the one waitress had to juggle clearing tables and restock food but overall I would go back again!

9.3 Karen S.
New Zealand
January 18, 2015
Great for a stopover.
Location. Quiet Room. Outstanding Staff
The highlight was the staff. They handled all our queries with efficiency and courtesy. We had a baggage problem with our flight to Nelson and the staff were so gracious and courteous about storing one bag for one week.

8.3 Alex C.
United Kingdom
February 26, 2015
Nice place to stay in central Wellington
Great location and comfortable rooms

7.7 ROBERT F.
New Zealand
December 21, 2014
bobreview1
nothing really
OK

3.3 HAY P.
China
December 26, 2014
Value for money
1) Location is good and convenience

9.7 Margaret G.
New Zealand
December 14, 2014
gr8 stay
location, correct air condition and temp, service.
Fantastic thankyou.

8.3 Marcel S.
Switzerland
December 18, 2014
A great location!
access to downtown shopping, ferries and fine dining within minutes, also on foot
fine!

8.3 Jayd S.
New Zealand
December 01, 2014
Brilliant night
Location service value
Brilliant

9.7 Kylie C.
New Zealand
December 01, 2014
Helpful friendly staff. Large clean room.
Staff, room, location
Great

9.3 DAVID T.
Australia
December 30, 2014
Terrific City Centre Location
Central Location, 22nd Floor Views were very good over the the bay, and the room was quiet, non smoking
Everything was very good except there was no free WiFi, it was available for a fee. We became very good patrons of a nearby café/bakery which provided excellent free WiFi and very good coffee and eats.