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Very good 8.0
Based on 375 reviews

Recent customer comments

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Very good



based on 375 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.6
  • Location 9.0
  • Room Comfort/Standard 7.9
  • Staff Performance 8.2
  • Value for Money 8.1
  • Food/Dining 6.5

10 Gill T.
New Zealand
April 29, 2016
Family weekend away
Great location, comfy beds, very little street noise due to having rooms in the back of the hotel.

5.6 Cheryl S.
New Zealand
April 29, 2016
Where to begin
My room was tiny and had two windows both of which looked out into the backs of other buildings one having work done. There was no air in the room I couldn't open a window even at night because of the noise. The room had just been cleaned and something used in the cleaning smelled very strong, I was sneezing. The bathroom was awful - limescale all through the floor of the shower, basin wasn't clean there was some sort of oily film on the bottom of it. I have spent time and money at my Dr's today being treated for a fungal infection in my foot. On tge upside, the staff I met were genuinely lovely. I didn't feel comfortable discussing my disatisfaction at the desk when I left as it was busy with other guests all saying they were happy with the accommodation; I didn't have the time to stop and ask for privacy. It was really disappointing.

6.4 Sunmmy N.
Australia
April 25, 2016
Comfortable and friendly
Although the staff were a bit slow to attend to me, they were friendly. It was difficult to find the hotel at first and a bit of a hike up the hill. There is an alternative route which I wish I had known about to avoid dragging my heavy luggage up. The room was almost clean, however, the hand towel had 2 long hairs stuck to it which made me think that they had not changed it. The chairs were slightly dusty too. But other than that, everything else seemed clean. The staff were helpful and friendly.

7.6 Jason B.
New Zealand
April 19, 2016
Pretty good
Good location. Happy with the the room and the restaurant. Staff were pretty abrupt and weren't very helpful. Iron was broken, it pissed water everywhere.

6.8 Satien P.
Thailand
April 18, 2016
Not available
Not available

9.6 Susan G.
United Kingdom
April 16, 2016
Happy with our stay
Close to everything. Polite and helpful staff.

8.4 Jonathan S.
Australia
April 14, 2016
Excellent location incity close to transport, food and activities.
Room have a nice harbour view ,was clean and spacious

8.4 Daniel M.
Australia
April 02, 2016
Good
Want to stay again

9.2 John L.
New Zealand
March 15, 2016
Comvenience Plus
A more than adequate hotel in a very central location.

7.2 Kay D.
Germany
March 11, 2016
On wecken noisy due to shouting students near by
No AC which is sometimes not good