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Travelodge Wynyard Hotel

7-9 York Street, Sydney CBD, Sydney, Australia (Show on map)

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Area: Sydney CBD Number of Rooms: 277

Recent customer reviews

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Very Good

7.6

from 998 reviews

Value for Money
7.5
Location
8.9
Staff Performance
7.4
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.5
Food/Dining
6.8
All reviews (998)
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Yi L. Groups Singapore, June 15, 2015
Good Location. Poor bathroom condition.

Location
6.3
The location of the hotel is definitely good. Upon check-in, the staff told us that we will be upgraded to the executive room on the 14th floor and we were delighted. However, upon entering the rooms, the renovation which involved drilling and bashing was on the 15th and 16th floor, just right above our rooms, making the noise so unbearable that it shook the whole floor. They could have shut a few floors just above and below the floors they are working on to avoid such incidence. We requested to change to rooms to a lower floor, where a friendly and helpful staff assisted us. She herself also agreed that she could hear the noise on the ground floor. This process of dragging the luggages up and down took a whole hour. The bathroom, which the renovation is in progress, is a nightmare. Water just spilled everywhere after showering, regardless of how careful you prevented it. This issue should resolve after the renovation.
Tingting W. Families with young children Singapore, June 14, 2015
decent hotel, good location and nice staff

clean room, good location
7
the stay is comfortable
Bijendra S. Families with young children India, June 8, 2015
Not value for money

Location
4
Its not a good hotel to stay. Very noisy and rooms are not comfortable.
Tin Y. Groups United States of America, June 6, 2015
Great location

location, cleanliness, staff
9.7
The location is great - just 2 minutes walk from Wynyard Station and walkable distance to restaurants and major attractions. Room is nicely furnished and very spacious (we had two 28" suitcases). It would be better if shower gel is provided besides soap.
Peter B. Business travelers Thailand, June 4, 2015
Great location and a good breakfast

The location, the breakfast and the upgraded bathrooms
9
Only a one night stay but within walking distance to all CBD activities.
Daniel F. Business travelers Germany, June 3, 2015
Undeiendly staff and noisy renovation

Location only
6.7
It all started with a miserable staff member. He was u friendly and nasty commenting guests wishes (which his boss had already granted) with comments like "What the ...". Really not a good start. Then the hotel is renovating. Fine. It needs that. But please indicate it so noise sensitive people can book a different hotel. Not a very good experience.
Daniel F. Business travelers Germany, June 3, 2015
U friendly staff

Location
5.3
Generally not so bad. Abit noisy due to renovation (why drilling in a sunday...?). Far worse though was the terrible performance of one staff member. We wanted to srip our luggage. He refused to take it bc we hadn't booked the room personally and the person who bioked it wasn't there yet. Later his colleagues and manager confirmed that he should have taken it. On top of giving us that bad experience he was also very u friendly and rude. Seriouslt don't work u. A customer facing role if you don't know what friendliness and decency means!
Murniadi C. Families with older children Indonesia, June 3, 2015
Nice Hotel Near Train Station

Clean, near train station, walking distance to opera house
8.3
Nothing special to mention, but we could sleep well.
Thomas M. Solo travelers Australia, June 2, 2015
TLodge ok

Location, friendly staff, clean room
6.7
Hotel is ok for a short stay, but the lack of free wifi is a blight on this hotel and the Australian hospitality industry
Glenda F. Couples Australia, May 29, 2015
Vivid

location, cleanliness, service
9
Stay was good but I was not happy paying $1.00 fee on credit card holding deposit. I do not think that was at all necessary.

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Customer Reviews - Travelodge Wynyard Hotel, Sydney

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