Excellent 8.4
Based on 126 reviews

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About Tropical Heritage Cairns


Brilliantly nestled in lush, tropical surroundings, this charming property features a variety of accommodation types ranging from studios, spa suites, one bedroom apartments, executive suites, and presidential suites. All the refurbished rooms bring along comfort and the modern feel, well equipped with a digital flat screen TV in the lounge and bedrooms with two free movie channels. Experience the Melanesian hospitality at Tropical Heritage Cairns which is perfectly located away from the buzz of the city. Enjoy a leisurely stroll down to the Cairns Base Private Hospital, have a cooling dip in the refreshing pool, or rejuvenate at the spa after a hard day's exploring and sightseeing. The hotel is just a 10-minute drive to the Cairns International Airport and is also within easy reach of numerous restaurants along the Esplanade. Guests can take this opportunity to try out some famous dishes at the renowned Barnicle Bills Seafood Restaurant and the well-known Cock 'n' Bull all within an easy walk. Enjoy the comfy, spacious rooms in the best part of Cairns, your holiday haven in the far north.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Car park

Fitness & recreation

  • Spa

Swimming & soaking

  • Hot tub
  • Swimming pool [outdoor]

Food & beverage

  • BBQ facilities


  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundromat
  • Laundry service

Guest services

  • Check-in/check-out [express]
  • Luggage storage
  • Newspapers
  • Tours

On-site facilities

  • Wheelchair accessible
  • Facilities for disabled guests
  • Family room
  • Garden
  • Elevator
  • Shop(s)
  • Smoking area
  • Shared lounge/TV area

Health and security

  • Safety deposit boxes

Languages spoken

  • English
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 10:00 AM
Distance from City Center: 0.5 Km
Distance to Airport: 6.0 Km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 2
Number of Rooms : 44
Reception Open Until: 9:00 PM
Room Voltage: 240
Time to Airport (Minutes): 15
Year Hotel Built: 2000
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 8.7
  • Facilities 6.7
  • Location 8.2
  • Room Comfort/Standard 8.8
  • Service 9.0
  • Value for Money 8.9
  • Food/Dining 6.8
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Steve G.
August 21, 2016
Handy motel
Basic motel. Clean and tidy however

Brock P.
August 02, 2016
Very good rooms
Great Local

July 28, 2016
Good experience
friendly staff, good location

Adam C.
United Kingdom
July 04, 2016
No problems
At just a few minutes walk to the esplanade and ten minutes to the CBD, the location is good. Staff were friendly (although arriving late at night - gone 10pm - was a bit of an issue but nothing drastic), the room was clean and very spacious with a kitchenette and separate lounge.

Dawn H.
United Kingdom
May 22, 2016
Great stay
Staff were very helpful

Evelyne W.
April 10, 2016
A nice place for short stay
Rooms are clean, staff are friend. Didn't get the chance to use the facilities.

terrence H.
February 20, 2016
great place to stay
its clean close to all the things that you need and if you need it..peaceful
very good stay .very helpful staff..would stay again

Jock M.
February 11, 2016
Motel not Hotel
Comfortable bed. ..?
First room provided - single beds Second room - Disability access room (not that this was the problem). But, I would think that guests with disabilities deserved better. Flooding bathroom, Bathroom more like a hospital room, Noisy aircon with limited control (one of those old wall mounted systems you'd find in some outback motel not a Cairns "Hotel"). Poor room soundproofing. In general the place is shabby and tired looking. Won't be staying here again.

Christiana P.
December 20, 2015
Nice hotel, great staff
Location, staff
We had a very pleasant stay here - staff were lovely, and location was fabulous. We wouldn't rate this is a 4-star hotel, however, as the furnishings were a bit worn. Despite this, everything was very clean.

Kyohei T.
November 05, 2015
Very Standard Hotel
Room cleanliness, Room comfort, and location
Staying in this hotel was not bad. Very noraml, standard hotel. The room was clean and really comfortable. However I felt hotel staff were not much welcoming and a bit unorganised. I booked airport shuttle, but it didn't come on the day I left because it was fully booked which I hadn't been told until a receptionist told me when I checked out. They booked me a taxi instead, but I had to pay more than I could pay for a bus. Good location and great room. Very standard hotel, but a bit less quality of experience considering what I paid.


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