arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.9
Based on 992 reviews

Recent customer comments

Filter by traveler type
Very good



based on 992 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.0
  • Location 8.2
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for Money 8.3
  • Food/Dining 7.0

Hai C.
Singapore
September 23, 2013
Value for Money
Affordable pool-access rooms, good in-room lighting, 6 mins walk to beach
It's not a luxurious hotel and they don't pretend to be one. For the price we paid - about US$45 for a pool access room and US$30 for a standard room - it's hard to fault it, although there definitely are faults. The Hotel: The rooms are larger, newer and much better equipped than Kata Beach Resort that costs 3 times more. The room is divided almost equally between the bathroom and the bedroom. The bathroom is open concept. The bathtub is right in the middle of it. Great if you are a couple. Fret not. The shower room and the toilet have doors for privacy. Compared to the Kata Beach Resort that we just came from, the thought to planning the lighting at the The Tropical is really, really good. No harsh light. Nothing glaring that hurts the eyes and yet, it's bright enough to see and read in. The workmanship and the material of the construction isn't the best. There are many rough and 'broken' surfaces. Nothing to be concerned about as long as they function. The only complaint we have is the floor tiles on the pool-access rooms. They may be better quality than the standard rooms, but it's way too slippery when wet. Totally unsuitable to be used in pool-access rooms. The tiles in the standard rooms are more suited. Breakfast is really basic. Juts barely worth the few dollars extra to the room rate but that's it. Service: The front desk and housekeeping staff were friendly enough. The breakfast staff could be better and do with some smiles. We didn't need anything extra nor had issues to be solved, so I can't tell how good they will be when faced with them. Location: It's in the middle of the southern end of Kata beach. Conveniently next to tourists shops and eateries. Beach is about 5-8 mins walk away. Probably one of the nearest hotel to the beach, apart from Kata Beach Resort and Club Med

Frank B.
New Zealand
September 23, 2013
Average
pool, bed, AC
Nice Hotel with friendly staff, comfy bed / pool was great. Hot and Cold water mostly cold! Bath was available but plug broken and 'cold' water. Staff very accommodating on arrival but I was pretty much left to my own devices on departure to the extent that I had to hail my own AP transport. Althought just 1 block from beach there was no direct access to the beach apart from a 5-10 min walk along the main road then down a side road. All up tho, this was a pleasant place to rest after a few days in Bangkok & Patong.

sheena O.
Australia
September 16, 2013
It was great clean soft beds and large bathroom.
Separate bath shower and toilet large rooms
It was great quite relaxing nice pool and clean.very helpful close to shops money exchange beach in kata is clean lots of things to do.

david D.
Australia
September 15, 2013
very enjoyable with friendly attentive staff
the breakfast my room and the swimming pool
great stay would highly recommend it to everyone the pool was great close to to everything

Daryl T.
Singapore
September 09, 2013
Comfortable, enjoyable, convenient
Very close to the beach. Short walk to 7-11, food places, massage. Very nice pool (clean)

Janet D.
Australia
September 09, 2013
A bit of paradise
Fabulous modern pool
We had a lovely stay at this hotel couldn't fault a thing for the price we paid. All rooms are very chic and look onto a fabulous pool are which has built in spas. Some rooms have direct access from the room to the pool, I suppose you call it a swim up room. It is about ten minute max walk to the beach but you walk along a busy, but not hectic road and this is full of market shops and restaurants so there is plenty to look at as you stroll along. It is very centrally located.

Ingrid B.
United States
September 04, 2013
Value for money
beach, surf, swimming pool
Great value for money, rooms are big and it's relatevely close to the beach. Really nice swimming pool.

Ingrid B.
United States
September 04, 2013
Value for money
pool, beach, rooms
Nice hotel, relatevely close to beach. Nice hotel, relatevely close to beach. Nice hotel, relatevely close to beach. Nice hotel, relatevely close to beach.

Rupert H.
United Kingdom
September 03, 2013
It says no children which is false
Pool room location

KULVADEE L.
Thailand
September 01, 2013
So so ...
Comfortable room bad toilet cannot fix it all
Everything is good except flush cannot use and room should be clean dust before guess check in