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Recent customer comments

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Very good



based on 972 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.4
  • Location 8.2
  • Room Comfort/Standard 8.0
  • Staff Performance 7.9
  • Value for Money 8.2
  • Food/Dining 7.0

8.3 Rebecca B.
Australia
October 29, 2014
Value for money
Price, Location and cleanliness
The hotel itself is great, in a convenient location. It is advertised as an adult resort with guests under 12 not allowed. Not true. Two seperate guests had children under 12 staying with them. Whilst they were well behaved, the hotel makes a point of advertising no guests under 12. We were woken very early in the morning one day (2am) to some Russian guests who were drunk and singing songs from their homeland. This went on for hours and nobody (Management) did a thing about it. Definately not what you would expect in a couples style resort. The breakfast is below average with not enough seating when it rains. Overall the stay was good, you get what you pay for but some things need attention as stated above.

9.7 Tania S.
New Zealand
October 06, 2014
Awesome place
Rooms, staff, location
We loved it, this was the second time we have stayed here and we would not hesitate in recommending it to others.

9 Alan B.
United Kingdom
October 14, 2014
very good
staff cleanliness and location
great hotel, great staff, and pool access room fantastic.

8 A D.
France
September 26, 2014
Very Nice hotel and good value for money
Great Location for all amenities / Nice and clean/ Pool is Great future
I was here for business and had the perfect location and stay. Near all amenities. Did not have food so can not comment but the BBQ in the evenings looked delicious but just didn't get time to try it I usually stay here in Kata for Holiday or Business and really enjoyed this Hotel. Will Be back, Very friendly staff too thanks to all.

9 Stewart M.
United Kingdom
September 15, 2014
Terrific value for money
Spacious, comfortable rooms, Great value, Couples only
Excellent base for our phuket adventures. Near beach, though sadly not directly accessible. Rooms are spacious and very comfortable. Value is excellent given the standard of rooms

6.7 Kerry C.
Australia
September 11, 2014
Decent hotel in Kata Beach
Good location Nice Pool Large Rooms
We stayed for 9 nights had a pool access room which was handy for a dip. The mattress and pillows need replacing and sone maintenance work needs to be carried out on the rooms but they were adqueate. Breakfast was terrible in an open air restaurant with a multitude of flies and insects and birds sharing your food. Everything is kept semi warm in Bain Marie's and it all looked very unappetising. The fried eggs were all dried up and looked revolting bacon well just yuck. They need to have an egg station to cook eggs on demand instead of having four or five staff standing around doing nothing this would be a far better use if their time . It rained a couple if days we were there but reception could not provide us with an umbrella to go up the street which I don't think is good customer service especially during wet season. As you can't drink the rap water I think more free water than two one litre bottles should have been provided.

8.7 KERRY H.
Australia
August 31, 2014
EXCELLENT
LOCATION, PRICE & ROOM
We stayed in this hotel for 3 days and found it to be in a perfect location. The room design was great and the balcony was nice to sit out on in the evening. The bed mattress was very firm as is the way in Thailand. We were here in august so there were few mosquitoes. It rained every day and was overcast. The breakfast was good with dishes changed each day. We were suppose to have Wi-Fi in our room but the signal was terrible and I had to go down to the lobby and then it was a bit dodgy.

7.3 Thaleb W.
Indonesia
August 24, 2014
nice location, large rooms, ok breakfast, nice poo
location, large room with bath tub, good breakfast
nice room with pool view, bath tub and walking distance anywhere.

8 Songkran J.
Thailand
August 05, 2014
Great pool access and all rooms had good views
Not too fat to walk to kata beach, near shopping a an resto, rooms are big
Had a ver pleasant stay at this place. Staffs are very friendly and attentive. The rooms have run down a little bit. Every room we have moved too has a bit of this and that run down. Room 1109 pool access, the shower head fell off but no one report to get it fix. Hot water is on and off all the time. 1307 the taps on the bath tub were broken but not really been fixed. Apart from these little things, overall was good.

7.3 mark P.
Australia
December 31, 2014
great room
fantastic room