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More about this hotel:
    Top nearby attractions:
  • Lahug I.T. Park (0.8 Km / 10 min walk)
  • Casino Filipino (0.9 Km / 11 min walk)
  • Crossroads Cebu (1.1 Km / 14 min walk)
  • Cebu Country Club (1.2 Km / 15 min walk)

Note: Distances are measured as a straight line.

Tsai Hotel and Residences

11 Wilson Street Lahug, Lahug, Cebu City, Philippines 6000

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Features of Tsai Hotel and Residences

Hotel Facilities

  • 24-hour front desk
  • bar
  • coffee shop
  • concierge
  • elevator
  • family room
  • luggage storage
  • newspapers
  • restaurant
  • room service
  • safety deposit boxes
  • smoking area
  • tours


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • English
  • Filipino

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Hotel description
Built in 2011, Tsai Hotel and Residences is a distinct addition to Cebu City and a smart choice for ...see more Built in 2011, Tsai Hotel and Residences is a distinct addition to Cebu City and a smart choice for travelers. Only 12.8 Km away, this 2-star hotel can be easily accessed from the airport. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Phu-sian Temple, Lahug I.T. Park, Casino Filipino.

Take advantage of a wealth of unrivaled services and amenities at this Cebu City hotel. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, 24-hour front desk, luggage storage, Wi-Fi in public areas, valet parking.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Superb facilities and an excellent location make the Tsai Hotel and Residences the perfect base from which to enjoy your stay in Cebu City.
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Recent customer comments

Filter by Traveler Type
All reviews (21)

Business travelers (5)

Couples (4)

Solo travelers (6)

Families with older children (1)

Groups (5)

Very good
Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (21)
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Suzie F. Families with older children
Philippines, December 11, 2015
Helpful staff

Value for money
Chin L. Groups
Singapore, August 02, 2015
Can be improved
Seriously no blankets and just the thin bed sheet for over didn't make it for me. Noise from the bar shop at ground floor and music blasting away on a Friday night was too loud and can be heard from inside the room on the 5th floor. Aircon was noisy.
Raul G. Couples
Philippines, June 02, 2015
Form Over Substance

Location, aesthetics, and room size. A hair's breadth from Pino, Tatang's, Fujinoya, JY Mall, and a short walk to Azabu, La Vie Parisienne, and other excellent dining establishments.
Comfortable, except that the shower area was too cramped, the water pressure too low, and the water not warm enough.
Michael K. Couples
Australia, March 15, 2015
Very comfortable, clean hotel and convenient

Comfortable, clean hotel and convenient
We found this hotel to be very clean, and extremely good value.
Maria M. Business travelers
Philippines, March 14, 2015
Nice hotel

Affordable rooms. Location. Proximity to nice restaurants.
Still on soft opening. Beds were nice and new. Housekeeping offered to clean up, had promised to after we left for the day, but didn't throughout our 3 day stay. But still it was fine for the price. Nice cafes & restaurants nearby.
Erwin L. Solo travelers
Philippines, February 25, 2015
Great value for money

Location, rate
Myleen A. Groups
Philippines, January 13, 2015
courteous staff, close proximity to all areas

courteous staff, clean rooms, close proximity
Richard T. Business travelers
Philippines, November 25, 2014
Great location. New/Clean Hotel. Value For Money.

Great location. New/Clean Hotel. Value For Money.
New/Clean Hotel. Great Location. Great choices for resto/bars within walking distance. McDo is 200 meters away. WIFI is present but not brilliant thereby not great for business travelers. Very weak WIFI Mbps, rather not provide this at all and that's at less than 30% occupancy rate. Room is very clean though.
Cristina A. Couples
Philippines, October 13, 2014
Bad Experience, Don't stay here!

Big Bed, new restaurants nearby, walking distance to supermarket
The staff of this hotel were rude and incompetent. I had an ant problem in my room and I asked to speak to the manager or supervisor and front desk staff refused. Finally when I demanded it the manager refused to speak to me. Extremely rude and incompetent staff. This hotel may look new in the photos, but it's just a renovated older hotel. The water pressure is terrible in the shower - barely enough to get wet. The wifi internet is constantly dropping out making it impossible to do anything more than check your email. If you order the breakfast the hotel have no kitchen, so it comes from McDonald's. Your food will be delivered cold and it won't be what you ordered. They delivered icy cold coca-cola with my breakfast! There's dogs barking outside the hotel that go on for hours. They are quite loud even from the sixth floor. The hotel also has three floors dedicated as a student's boarding house, so the lobby is always full of students using the wifi + aircon. The elevator is tiny and there's only one, so with all these students using it you'll be waiting a while. Overall a very bad experience. Avoid this hotel.
Jo G. Groups
Philippines, January 28, 2014
clean and comfortable

daily room cleaning and replenishment of toiletries, located near restaurants and bars, friendly staffs
nice and clean hotel, friendly staff, good location for the sinulog festival

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