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Good 6.6
Based on 916 reviews

Recent customer comments

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Good



based on 916 reviews
  • Hotel Condition/Cleanliness 6.7
  • Facilities 5.3
  • Location 7.7
  • Room Comfort/Standard 6.7
  • Service 6.5
  • Value for Money 6.9
  • Food/Dining 5.4
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MOHD N. from Malaysia
Groups
Stayed one night in December 2015
Nice budget hotel
Clean, small room, near to shopping mall, scarce parking.
Reviewed August 08, 2016

tay G. from Malaysia
Business travelers
Stayed 2 nights in August 2016
not really satisfy!
not well keep, dirty.
Reviewed August 05, 2016

hwa W. from Malaysia
Families with older children
Stayed 2 nights in July 2016
good location , service
highly recommend it .
Reviewed August 04, 2016

Peter T. from Malaysia
Business travelers
Stayed one night in July 2016
Need Improvement
Toilet - cobweb, water stain.... Room - OK
Reviewed July 30, 2016

Rosminoor O. from Malaysia
Families with older children
Stayed one night in July 2016
-
-
Reviewed July 27, 2016

JORDAN W. from Malaysia
Families with older children
Stayed 2 nights in July 2016
2-Star Hotel Rated by MoTaC, Malaysia
** Ministry of Tourism & Culture Malaysia For the price I’ve paid, it was worth every single cent. To get the best deal, try a trusted third-party agent e.g. Agoda.com. Just less than 20 steps away from KB Mall, Kota Bharu's premier lifestyle mall which houses Pacific Hypermarket. Generally, you need a car to travel around KBR. The property is just around 5-15 minutes from major attraction spots of KBR! Cleanliness is somewhat disappointing. Room 321, during my stay had the cigarette smell stain. Toilet ball sit had urine stains. Shower compartment divider glass has water stains too. Bed & linen was fine. If you stay more than a night, if you’d like the bed sheets to be changed, you need to inform the front desk beforehand. Staffs were hospitable but not very skillful / competent towards guests’ requests. Check-in took a while. Housekeeping staffs were cool. Facilities were good. I took the Cozy Package, included in the Hotel Voucher. Be very sure to check the T&Cs before you confirm your booking. Some add-ons need extra money as well e.g. iron is for rent at RM50/- (refundable deposit) for two hours. TV channels were pretty limited but sufficient. Hair dryer is provided in all rooms. No specific nor reserved parking lots are provided for guests. Beware, rooms near the road may be noisy at night due to illegal racing during weekends (Friday & Saturday in KBR, an Islamic state of Malaysia).
Reviewed July 25, 2016

lai S. from Malaysia
Business travelers
Stayed 2 nights in July 2016
Cleaning..
Need to do more on house keeping... A lot of dust at curtain and below bed...
Reviewed July 22, 2016

chan L. from Malaysia
Business travelers
Stayed 3 nights in July 2016
Dirty hotel
From the first night i stay at this hotel, I can't sleep well. Have many bugs in the bed sheet , the floor so dirty, like never clean before. When I told the staff to clean up the whole room, they only chnged the bed sheet, but still have bugs there. Really not recommend this hotel!!! Not valuable for money!!!!
Reviewed July 17, 2016

Steve E. from Malaysia
Groups
Stayed one night in July 2016
Ok
Overall ok, small and comfortable.
Reviewed July 17, 2016

Gian L. from Malaysia
Couples
Stayed 2 nights in June 2016
Great location, value fore money.
Just right next to KB mall, very convenient
Reviewed June 30, 2016