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Turtle Beach Resort

2346 Gold Coast Highway, Mermaid Beach, Gold Coast, Australia 4218 (Show on map)

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Area: Mermaid Beach Number of Rooms: 348
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
50 reviews

Value for Money
8.3
Location
7.9
Staff Performance
8.1
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
7.9
Food/Dining
7.2
All reviews (50)
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Harsh M. Families with young children Australia, September 7, 2014
The deck restaurant service needs to be improved.

Location, pool and child art and craft
5.3
The service at the deck restaurant was pathetic. waiting time at the breakfast was 30 minutes. After waiting it was told that there will another wait for 30 min. The staff in a robotic tone apologised and cancelled the breakfast on my request. It seems cancellation is business as usual overs there
Cary V. Families with young children New Zealand, September 6, 2014
Great place for a family bigger than 4 to stay

The pools were awesome
9.7
Leanne R. Families with young children Australia, September 4, 2014
Location was perfect, right near beach

Hotel facilities were excellent.. Pools, water slides kids program
9.7
Stay was very comfortable. Everything we wanted and more. Perfect set up for children and parents who need some time out with a kids program daily, cinema and water slides all on site.
Celeste T. Families with older children Australia, September 2, 2014
Love the atmosphere

Rooms entertainment spas
10
Fantastic
Michael P. Families with young children New Zealand, July 6, 2014
WOW great for kids

big rooms , kids and self contained
9.3
Fast check in and out , free internet and really big room. In apartment style had everything you need for a long stay , including washing machine and fridge and oven, also free bbq outside and really good children area and pool and water area. Also a shop thats stuff was really cheap. Parking was underneath your room and really close to your door and you swipe in and out. This is a perfect place to bring children and also a good stay for adults. Price is a bit extra but well worth it , i would recommend a car as mermaid beach is not central but you can catch a bus
Heather R. Couples Australia, May 25, 2014
Pleasant

no hiway noise pool was lovely and warm foxtel
7.7
we only had the one night as we were on the coast for a special function.
John C. Couples United Kingdom, May 16, 2014
Relaxing holiday in a friendly hotel

Child friendly hotel....clean and well maintained ...fully equipped kitchen and utilities
8
Excellent
Jenny R. Families with young children Australia, May 1, 2014
Fantastic family resort!!!!

Nice swimming pools, new water park and very good entertainment for kids.
9.3
We had a wonderful family holidays! At Turtle beach resort. We hope to come back on next holidays.
Patricia R. Families with young children Ireland, April 26, 2014
Far from airport and parks

Child friendly good BBC areas nice pools
3.7
Ok pity the child club wasn't open no room on bus to the parks splash pool closed
Sheena M. Families with young children Australia, April 23, 2014
Very relaxing beautiful weather very happy overall

Privacy kids swimming pools easy access car security
8
As above very happy will stay again when visiting gold coast

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