Very good 8.0
Based on 873 reviews

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About Twenty One Whitfield

Description

Well-positioned in Causeway Bay, Twenty One Whitfield is the ideal point of departure for your excursions in Hong Kong. The hotel lies from the city center and provides accessibility to important town facilities. Also within easy reach are North Point, Hong Kong, Victoria Park, Tin Hau Temple (Causeway Bay).

The facilities and services provided by Twenty One Whitfield ensure a pleasant stay for guests. To name a few of the hotel's facilities, there are free Wi-Fi in all rooms, 24-hour security, daily housekeeping, fax machine, photocopying.

The hotel features 54 beautifully appointed guest rooms, many of which include television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, desk. The hotel offers an excellent variety of recreational facilities, including garden. When you are looking for comfortable and convenient accommodations in Hong Kong, make Twenty One Whitfield your home away from home.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Taxi service

Pets

  • Pets allowed

Cleaning services

  • Daily housekeeping

Guest services

  • Check-in/check-out [express]
  • Luggage storage
  • Newspapers
  • Concierge

On-site facilities

  • Facilities for disabled guests
  • Garden
  • Elevator
  • Smoking area

Health and security

  • 24-hour security
  • 24-hour front desk

Business & money services

  • Photocopying
  • Fax machine
  • Printer

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 800 HKD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Non-Smoking Rooms / Floors: Yes
Number of Floors: 27
Number of Rooms : 54
Year Hotel Built: 2012
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Recent customer comments

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.4
  • Location 7.7
  • Room Comfort/Standard 9.0
  • Service 8.0
  • Value for Money 8.1
  • Food/Dining 6.2

Natasha D. from Malaysia
Families with young children
Stayed 5 nights in August 2016
Nice hotel
Room is clean, nice set up and view. No issues with the reception. Staff very helpful. Next door Neighbour was too noisy and had too many guests in their room (6-8 pax). I know because I can see them thru the peep hole door. They were in and out late night and in the wee hours. It was really disturbing everytime they walked pass our unit and the chit chat while waiting for the elevator. It was ok if it was just once or twice but No, we had to dealt with it for 5 days. The Management should look into this matter seriously.
Reviewed August 25, 2016

Anna C. from Philippines
Groups
Stayed 3 nights in August 2016
Un-assuming Hotel that is worth the money in Causeway Bay
We liked our stay in Twenty One Whitfield. We advised them that we would check-in late at the hotel and once we arrived nearly close to midnight the good news was we were upgraded with the Harbour View. The staff were all helpful. The unit was also spacious as compared to the other hotels we used to stay in Hong Kong. It's a good hotel and in the price that we were willing to pay plus it's already around Causeway Bay and other Central spots that we wanted to go to. Only downside was the location. Nearly 8 mins walk to the nearest Tin Hau MTR station which is normal in HK and cabs don't usually pass by that often. Bus 5X stops right in front of the hotel so it's convenient when it passes to the places you want to go to. I would definitely come back here and recommend Twenty One Whitfield to my friends.
Reviewed August 22, 2016

Seng M. from Singapore
Couples
Stayed 2 nights in August 2016
Harbour view
Great view and clean hotel
Reviewed August 21, 2016

Eliza V. from Philippines
Couples
Stayed 4 nights in August 2016
Great location
Great location, friendly staff. Near MTR (Tin Hau) and awesome food places on Electric Rd.
Reviewed August 20, 2016

Charine Y. from Malaysia
Couples
Stayed one night in August 2016
Rude night shift stuff
Night shift stuff was rude and sarcastic, ask for extra toiletries but she said it is enough for 2 person , and because we stay one night only give one set. Eventually she said OK to give but didn't give that night , lie to us .
Reviewed August 16, 2016

Tin Y. from Hong Kong
Couples
Stayed 7 nights in August 2016
Excellent hotel
The room is clean and spacious.
Reviewed August 14, 2016

Pei S. from Singapore
Solo travelers
Stayed 4 nights in August 2016
Value for money
Very comfortable with good location for my purposes. Nice distance to the park and causeway bay
Reviewed August 10, 2016

Pei S. from Singapore
Couples
Stayed 7 nights in July 2016
Spacious studio for hk standards
New place, quiet location and good price for the amount of space you get in Hong Kong
Reviewed August 02, 2016

TOMMO S. from Indonesia
Families with older children
Stayed one night in July 2016
Awful
The room was dirty,housekeeping was non existent.The hotel staff are rude,unfriendly and dishonest.On day of check in,there was a guest who was complaining about extra hidden charges on their creditcard from the hotel but the response from the hotel was to argue very aggresively.When we were checking out,they were reluctant to return our deposit and tried to impose fraudulent fictatious charges.This is the worst ever hotel experience.
Reviewed July 28, 2016

Mun L. from Hong Kong
Families with older children
Stayed 2 nights in July 2016
Clean and spacious, about seven to eight minutes walk to Tin Hau MTR Station.
It is a bit like a service apartment, big wardrode, iron and board, small kitchen with utensils and kitchenwares in the room, it's convenient to cook simple dinner and salad there. Plus the bedding is very comfortable. Everything in the room are high quality.
Reviewed July 24, 2016



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