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About Twin Hotel

Description

Ideal for fun and relaxation, Twin Hotel is located in the Surabaya Center area of Surabaya. From here, guests can enjoy easy access to all that the lively city has to offer. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Masjid Cheng Hoo Mosque, Hi-Tech Mall, Taman Remaja Surabaya.

Offering hotel guests superior services and a broad range of amenities, Twin Hotel is committed to ensuring that your stay is as comfortable as possible. 24-hour room service, Wi-Fi in public areas, car park, room service, airport transfer are just a few of the facilities that set Twin Hotel apart from other hotels in the city.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel's recreational facilities, which include hot tub, fitness center, sauna, outdoor pool, spa are designed for escape and relaxation. Twin Hotel is your one-stop destination for quality hotel accommodations in Surabaya.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park
  • airport transfer

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage(s)
  • steamroom

Swimming & soaking

  • hot tub
  • swimming pool [outdoor]

For kids

  • swimming pool [kids]

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • concierge

On-site facilities

  • family room
  • smoking area

Health and security

  • safety deposit boxes
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Number of Rooms : 81
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Recent customer comments

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  • Hotel Condition/Cleanliness 7.0
  • Location 6.7
  • Room Comfort/Standard 6.8
  • Service 6.9
  • Value for Money 6.8
  • Food/Dining 5.9

ZAWAWI A.
Malaysia
December 11, 2014
Poorly maintain
quiet
Poorly maintain, not boiler until we ask next day.

Jill P.
Australia
November 26, 2014
Twin hotel
The view, the name
I was very dissapointed this is a business hotel, the staff were friendly enough but certainly not for tourists, I guess it was ok for a quick stop over but the restaurant was booked and we had to walk around late at night to find somewhere to eat, only local warungs close by, no restaurants. Breakfast was included but when we got there the business meeting had been thru and there was really just leftovers cold and in edible. They did eventually cook an omelete. We were on floor 18 bit of a worry if you were in an earthquake, the room had no tea coffee facilities, and the power kept going out, the internet dropped out all the time. So overall I would never go there again.

AHMAD R.
Malaysia
October 27, 2014
awesome
best food, on top view and satisfy comfort
Awesome

Ramon L.
Indonesia
October 24, 2014
Great night
Clean, tidy, enjoyable
Good place for rest

Makmur T.
Singapore
October 19, 2014
Not worth the penny
Only close to a hospital
Worst experience for the conditions and breakfast . With the rates one can always get much better ones around the city with quite decent breakfast and environment.

Makmur T.
Singapore
September 26, 2014
With this room rates, we can get much better hotel
Just close to hospital.
Though room was big but empthy. Yellowish bath towel. No face towel, kettle only on request. Terrible breakfast. By 8am almost, food and drink almost finished and no replenish. Tea pot had to be tilted to pour out the tea.

Felix B.
Indonesia
July 01, 2014
Good Stay
Clean, comfort, good service

erlina E.
Indonesia
June 09, 2014
Nothing
Nothing
Nothing nothing nothing nothing nothing nothing nothing

Robert S.
Indonesia
June 07, 2014
Clean
Nice staff, C

fenny A.
Indonesia
September 30, 2013
comfort
quiet, easy access, central city
it's nice vacation with the big family, surrounding with historical view of Surabaya

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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