My favorite hotels
Customers like this hotel for:
    Nearest transport:
  • Semut Train Station (0.9 Km / 11 min walk)
    Area recommended for:
  • shopping
  • business
  • restaurants
    Distance to airport:
  • Juanda International Airport (15.2 Km)
    Customer comments:
  • "Good location", "Nice hotel", "Staff"
    Top nearby attractions:
  • Taman Remaja Surabaya (0.4 Km / 5 min walk)
  • Soto Ambengan Pak Sadi Restaurant (0.7 Km / 9 min walk)
  • Pasar Genteng (1.1 Km / 14 min walk)
  • Pasar Atom (1.2 Km / 15 min walk)

Note: Distances are measured as a straight line.

Twin Hotel

Kalisari 1 no 1, Surabaya Center, Surabaya, Indonesia (Show on map)

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Features of Twin Hotel

Hotel Facilities

  • 24-hour room service
  • airport transfer
  • business center
  • concierge
  • family room
  • laundry service
  • meeting facilities
  • restaurant
  • room service
  • safety deposit boxes
  • smoking area

Sports and Recreation

  • fitness center
  • hot tub
  • massage
  • outdoor pool
  • pool (kids)
  • sauna
  • spa
  • steamroom


  • Wi-Fi in public areas


  • car park

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Hotel Description
Twin Hotel, located in Surabaya Center, Surabaya, is a popular choice for travelers. From here, gues...see more Twin Hotel, located in Surabaya Center, Surabaya, is a popular choice for travelers. From here, guests can enjoy easy access to all that the lively city has to offer. A well-kempt environment and its proximity to Masjid Cheng Hoo Mosque, Hi-Tech Mall, Taman Remaja Surabaya give to this hotel a special charm.

Twin Hotel also offers many facilities to enrich your stay in Surabaya. The hotel offers access to a vast array of services, including 24-hour room service, Wi-Fi in public areas, car park, room service, airport transfer.

Guests can choose from 81 rooms, all of which exude an atmosphere of total peace and harmony. Throughout the day you can enjoy the relaxing atmosphere of the hot tub, fitness center, sauna, outdoor pool, spa. Twin Hotel is an ideal place of stay for travelers seeking charm, comfort and convenience in Surabaya.
Hotel Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (177)

Business travelers (42)

Couples (47)

Solo travelers (27)

Families with young children (24)

Families with older children (23)

Groups (14)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (177)
Sort by:
ZAWAWI A. Couples
Malaysia, December 11, 2014
Poorly maintain

Poorly maintain, not boiler until we ask next day.
Jill P. Families with older children
Australia, November 26, 2014
Twin hotel

The view, the name
I was very dissapointed this is a business hotel, the staff were friendly enough but certainly not for tourists, I guess it was ok for a quick stop over but the restaurant was booked and we had to walk around late at night to find somewhere to eat, only local warungs close by, no restaurants. Breakfast was included but when we got there the business meeting had been thru and there was really just leftovers cold and in edible. They did eventually cook an omelete. We were on floor 18 bit of a worry if you were in an earthquake, the room had no tea coffee facilities, and the power kept going out, the internet dropped out all the time. So overall I would never go there again.
AHMAD R. Couples
Malaysia, October 27, 2014

best food, on top view and satisfy comfort
Makmur T. Business travelers
Singapore, September 26, 2014
With this room rates, we can get much better hotel

Just close to hospital.
Though room was big but empthy. Yellowish bath towel. No face towel, kettle only on request. Terrible breakfast. By 8am almost, food and drink almost finished and no replenish. Tea pot had to be tilted to pour out the tea.
Makmur T. Business travelers
Singapore, October 19, 2014
Not worth the penny

Only close to a hospital
Worst experience for the conditions and breakfast . With the rates one can always get much better ones around the city with quite decent breakfast and environment.
Ramon L. Couples
Indonesia, October 24, 2014
Great night

Clean, tidy, enjoyable
Good place for rest
Felix B. Couples
Indonesia, July 01, 2014
Good Stay

Clean, comfort, good service
erlina E. Solo travelers
Indonesia, June 09, 2014

Nothing nothing nothing nothing nothing nothing nothing
Robert S. Business travelers
Indonesia, June 07, 2014

Nice staff, C
NICO L. Families with older children
Indonesia, August 22, 2013
Small area hotel, good parking area, spacious room

It has large volume rooms, located in the central of the Surabaya City, competitive prices according to the stars
I knew this hotel by, I was interested because it's have large volume rooms, suitable for families, a competitive price, and located in the central of Surabaya City.

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