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Recent customer comments

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based on 147 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 4.0
  • Location 6.3
  • Room Comfort/Standard 6.4
  • Service 7.3
  • Value for Money 7.1
  • Food/Dining 6.0
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Michael L.
October 22, 2013
Comfortable budget hotel
Value for money, fast wifi internet, breakfast included

Ivan I.
Hong Kong
April 26, 2013
Cheap motorbike tuktuk ride to pier. Decent hotel
Free storage for luggage while we travel to Phi Phi island, decent buffet breakfast, relatively fast internet, room design pretty good.
The hotel is not close to any attractions. Either rent a motorbike to travel around town or look for place to do Thai Massage. Be careful most of the places around this hotel offers massage with happy ending.

Leung Y.
Hong Kong
April 05, 2013
clean, friendly staff
friendly staff, big room, good location
budget hotel, good location and easy to find, parking places provided

Chamindri A.
Sri Lanka
April 02, 2013
A good value for money hotel.
Friendly and helpful staff.

Katherine D.
February 10, 2013
Clean, cheap hotel.
Clean, nice bathrooms, large rooms, cheap.
The area the hotel is in does not inspire a lot of confidence, however, it was very quiet. The hotel required a deposit for the key, which is very cheap. Service was polite and we had no problem communicating. The room (Superior with breakfast) was large and clean. The bathroom was lovely and the shower had excellent water pressure. The only negative was that the beds were very hard (and I mean that they were seriously hard. If there had been a long enough lounge to accommodate me I probably would have slept on it instead). In saying that, the bed was still sleepable and for the price, the room was amazing. We were on the 7th floor and were able to use free unlocked wi-fi. The buffet was varied (Rice, soups, meat, toast, pastries, cereal etc).

December 25, 2012
Good value for money
Big, clean room, nice decorated
we've been at twin hotel only for 1 night as we continued our trip to krabi. good choice for this purpose - the hotel is close to the harbour.

Mazura Y.
December 04, 2012
Great location
new and spacious big room 9 the hotel is very new and they have lift. it is so much worthy for the price. it may be a bit distance from the center but if you have time, you still can walk. it's about 15 minutes from center. they are so good to allow me to put my bag there for two days after i checked out. recommended.

Boon T.
October 15, 2012
Comfortable Room and Great Location
Big Rooms, Convenince And Comfortable
October 2012, I and my family stayed at twin hotel at Phuket town. The outlook of the hotel is look very nice and very clean. The location of twin hotel quite convenience for those who may prefer to get around and enjoy shopping at there because it is just 5 to 10min will reach Robinson Department Store and Ocean Shopping Mall. Moreover, the room are quite big and very clean so can feel very comfortable and relax. The breakfast will be provided every morning at Twin Inn which is opposite of Twin Hotel. However, there is one thing is terrible in the Twin Hotel is whatever thing eg: hair dryer, PC login password at lobby and even the room key, need to give deposit before you can get it. Even terrible is the hair dryer can only borrow for two hours.  Altogether, this hotel still consider as comfortable and reasonable price for budget holidays.

Jonatan L.
July 02, 2012
Great Hotel by the more quit part of Phuket City
Reasonably clean, and well kept hotel
I booked this hotel cause of its location close to the ferry-station since my stay in Phuket was basically just a stay over before going to the Islands Phuket Town is pretty far off from the Patong Beach where all the clubs, diningplaces and shopping locations are. If you're staying over night this is a good location, but if you wanna be by the beach, get a hotel at patong beach instead. There are busses running on a schedule during daytime to go to the beach that only charges 20bhat a ticket, but if you're up late you're looking to pay 300-400 bhat to get back with a taxi

Ellen B.
February 26, 2012
Good room but terrible service
clean room
The hotel manager is very unfriendly. She is not helpful and sells taxi trips at extremely expensive prices or sells tours without giving correct information about them. The communication with the people working at the reception was very difficult. They didn't speak English and we had the impression that they only understood the things that was in their benefit. Outside the hotel there are many massage centers. The shops and restaurants are far and you would need to walk far or take a taxi.