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Twin Hotel

Kalisari 1 no 1, Surabaya Center, Surabaya, Indonesia

Recent customer reviews

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27 reviews

91 reviews in English

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Solo travelers (27)
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Erlina E. Solo travelers Indonesia, June 8, 2014

Nothing nothing nothing nothing nothing nothing nothing
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Erlina E. Solo travelers Indonesia, August 9, 2013

Service room central
Good location.. Good service.. Easy go to shopping area..
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Gopal K. Solo travelers India, November 26, 2012
Very bad hotel

Very bad hotel and service. Bad location in slum area.nothing sol.bad breakfast bad gym
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Nady H. Solo travelers United Kingdom, June 9, 2012
large hotel , friendly , and cheerful staff

hospitality , sports & leisure , and inhouse shopping
air condition in room is poor , room design is poor , staff do not speak english ????!!!! , food (breakfast) is poor ( tea never tasted like a real tea ??!!). communications very poor ( i have requested booking a taxi to the airport at 5.30 am , have been told that a message will be left for night staff to act on it , taxi , never been booked , and i almost missed my flight ???!!)
Hotel Feature Tip: good internal environment / entertainment
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Ahmad F. Solo travelers Malaysia, December 22, 2011
A quite 3 star hotel in city center

A one bedroom apartment style
A spacious 1 bedroom apartment with basic furnishing. The one air conditioner in the bedroom is insufficient. I didn't like the bathroom either. No place for your bathroom stuff. Location is not too bad, away from the busy city street but nor far from shopping malls and nightlife entertainment. Getting around is easy with Blue Bird cabs. Restaurant is alright but breakfast spread is limited. Anyway, can't expect much from a 3 star hotel.
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Hans U. Solo travelers Singapore, October 6, 2011
Good service

Service, staff politeness
Simple, comfortable room. Bathroom was not clean, but I must say that staff are polite. Note: internet is not free as stated on the web, you need to pay Rp25,000 for 24 hours internet service
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Priska K. Solo travelers Indonesia, July 17, 2011
city center located..but weird room...

city center located
my room was face to the west side..so it was so hot.. and there are a lot of wardrobes..whether the room was small.. never been in such a hotel like that
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Ari P. Solo travelers Indonesia, June 17, 2011
Good Hotel But Not in a best location

New Building, Neat, Clean, simple
The Hotel is actually a newly open Apartement who is rented as a hotel. The room is acually an apartement, which is quite different fron normal Hotel Interior like instead of Carpet it use ceramic tile. Beside the interior the room have a normal Hotel room have like hot water, TV set with interntional channel, mini bar, etc. The location, it is not in a business road, in front of the Hotel is a small 2 Car wide only road, with motorcycles and "becaks". The sorroundings is also not business building, there are houses, the hotel stood alone, nice view actually. But in front of the hotel you will also found lot of BlueBird Taxi.
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Danny B. Solo travelers Indonesia, April 7, 2011
New Hotel, service not good

Will not come back to that hotel
We check in in that hotel, but reception give us room which somebody had stayed in that room (the key is double). After that, they give us other room, but when we want to open the room the card key can't opened it.
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Ken P. Solo travelers Australia, February 28, 2011
Great room, helpful staff

Friendly and helpful staff
I stayed 2 nights and was very happy with both the room and the staff. I will stay there again
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