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Twinpalms Phuket Hotel

106/46 Moo 3, Surin Beach Road, Cherng talay, Surin, Phuket, Thailand (Show on map)

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"Love this hotel. Quiet beach. Clean. Excellent service...."

  • Kenny, Malaysia
  • July 26, 2015
  • Area: Surin
  • Rooms : 97
  • Free Wi-Fi

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Room Types
Max
Rates
Deluxe Palm Room
Deluxe Palm
Grand Deluxe Palm Room
Grand Deluxe Palm Room
Palm Suite
Palm Suite
Duplex Pool Suite
Duplex Pool Suite
Penthouse
Penthouse

 

When would you like to stay at this hotel?

Features of Twinpalms Phuket Hotel
Facilities

24-hour front desk

24-hour room service

airport transfer

bar

business center

car hire

car park

coffee shop

concierge

currency exchange

facilities for disabled guests

laundry service

library

lockers

luggage storage

meeting facilities

newspapers

nightclub

poolside bar

restaurant

room service

safety deposit boxes

salon

shops

smoking area

tours

 
Sports and Recreation

fitness center

garden

golf course (within 3 km)

massage

outdoor pool

spa

steamroom

  
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

valet parking

 
Languages Spoken

Chinese (Mandarin)

English

French

Thai

  

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Sale ends soon!

Located on Phuket’s Millionaires Row, Twinpalms Phuket Hotel is the perfect blend of boutique luxury and relaxing tranquility. This resort has 97 light and airy rooms and suites that all face in to the central pool area, some even with direct pool access. Visit the well-equipped modern gym and spend some quiet time in the library with a great selection of books. The very chic and popular Catch Beach Club restaurant has amazing oysters on ice and Spanish mackerel steaks, and the Sunday brunch with good wine and smoked salmon, is just legendary. Surin beach is situated just 175 meters across a park that used to be Thailand’s first golf course. This great property, along with all the amenities and facilities offered, makes Twinpalms Phuket Hotel the right choice for visitors to this area. Located on Phuket’s Millionaires Row, Twinpalms Phuket Hotel is the perfect blend of boutique luxury and ... see more
Children and extra beds:
Infant 0-3 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-11 year(s)
Must use an extra bed

Guests over 11 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
16 km.Km

Distance to Airport
25 km.Km

Non-Smoking Rooms / Floors
yes

Number of Bars
4

Number of Floors
2

Number of Restaurants
5

Number of Rooms
97

Room Voltage
220

Time to Airport (Minutes)
30

Year Hotel Built
2004

Year Hotel Last Renovated
2014


Recent customer comments

Filter by Traveler Type

 

Fantastic

8.8

from 347 reviews

Value for Money
8.6
Location
8.5
Staff Performance
9.1
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.2
Food/Dining
8.5
All reviews (347)
Sort by:
Hugo A. Couples Australia, August 9, 2015
Used to be good, changed to very average

Close to beach, nice pool, quiet
5
I have been to Twin Palms five times over five years and it used to be excellent. Now days, it's gone down hill and become, in my view, average. Would I go again, NO
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Kenny T. Couples Malaysia, July 26, 2015
Getaway from the city and crowd

Love this hotel. Quiet beach. Clean. Excellent service. Delicious breakfast. Favourite was the lagoon pool. Catch beach club bel
10
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Chris L. Families with older children Australia, July 22, 2015
Very nice

Value for money, great staff, nice food
9.3
Good!
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Keith B. Solo travelers United States of America, July 19, 2015
Nice hotel but had some problems

location, comforatable bed, and pool
8
Let me first state that Twinpalms is a very nice hotel, great location a very short walk from Surin beach. They are partnered with some of the beach restaurants and bars which make it very nice. Staff was very attentive but not always understanding the problem. Some times to attentive. The breakfast was very good and wide range of selection. Sparklingly wine to be included in a free breakfast is always nice! Now for the bad. #1 After checking in and leaving the room for the first time I went to use the room safe. When I put in a code it gave me an error and tried a few times. Being a frequent business traveler I know that this was not your typical user error and called the front desk. After three phone calls from the desk (four including the one I made) they send someone to the room. 15 minutes of the person trying to reset it I gave up and left dropping my items at my friends room. Upon returning the safe was replaced. I noticed it was not bolted down and it was very easy to remove and carry for long distances. Three more phone calls someone came to the room and bolted it in. The hotel did bring a bottle of sparklingly wine to my room for the inconvenience. #2. Right before checking out I was packing and I always remove the bed cover to ensure that I didn't leave anything behind in the bed. I noticed there was an old blood stain the size of a coaster on the edge of the fitted sheet. I showed this to the hotel when checking out and they asked me to email the picture. What bothered me is the first reaction was not to apologize but questioned how this occurred as house cleaning changes the sheets daily. Even when speaking to the supervisor her reaction was the same. Before leaving they did apologize. Overall nice hotel but felt that it was not meant to be an over the top experience for me. I would only recommend Twin Palms if you are wanting to stay at Surin Beach. I would not recommend it if you are open to other beaches in Phuket.
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Worakrit J. Business travelers Thailand, July 10, 2015
Good services, and location

Services, staffs, and location
9.7
I was good, the hotel is fantastic. Facilities are perfect, internet connection is so stable.
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Emma W. Groups United Kingdom, July 9, 2015
Luxurious and calming

Peaceful, luxurious, relaxing
9.3
The staff could not have made this a nicer experience. The attention to all the little details took this hotel from great to absolutely superb! I would definitely go again
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Naveen P. Couples United States of America, June 18, 2015
Great Hotel

Customer Service, Pool, Resort
9.7
Amazing hotel and very friendly service. I really enjoyed my stay. Great for couples looking for a quiet/relaxing get away.
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Stephen H. Couples United States of America, June 13, 2015
Amazing,outstanding and Romantic

Staff was amazing and attentive the entire time, spotless pool, clean amazing rooms and you get to pick your pillow and the room smelled amazing and felt luxurious!
9.7
We had the best time at Twin palms for our Honey moon! From the moment you arrive you feel like Royalty! The staff was amazing and very attentive! The rooms were awesome and you get to pick your pillow and pillow scent from little cute Minnie pillows! The bed was so comfy! The bathroom was awesome and all in all the room was so peaceful and just amazing! The pool was clean and the perfect temperature plus it was very tranquil! We are still in Thailandand going to head back at the end of our trip to end it in such a beautiful place! We love the Twin Palms 5star all the way!
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Noel W. Couples Australia, June 9, 2015
Great relaxing stay

Location, staff, pool
7.7
Really enjoyed the location, the fruit basket and free cocktail every night. Service was great and staff helpful.
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Tan Y. Couples Taiwan, June 8, 2015
Great pool, nice location, room is comfortable.

We enjoy the pool that in the middle of the rooms, also really enjoyed the fruit session in the afternoon
8.3
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Sale ends soon!

What's nearby? / Directions

What's nearby?
  • Laguna Phuket Golf Club (4.4 km)
  • Phuket FantaSea (2.5 km)



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Customers like this hotel for:
Area recommended for:
  • beaches
  • restaurants
  • romance
Distance to airport:
  • Phuket International Airport (14.7 Km)
Customer comments:
  • "24 hour room service" , "Excellent staff" , "Internet connection"
Top attractions in the area:
  • Surin Beach (0.0 Km)
  • Bang Tao Beach (2.2 Km / 27 min walk)
  • Phuket Fanta Sea (2.5 Km / 30 min walk)
  • Kamala Beach (2.6 Km)
Note: Distances are measured as a straight line.

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