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Excellent 8.9
Based on 363 reviews

Recent customer comments

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Excellent



based on 363 reviews
  • Cleanliness 9.3
  • Facilities 9.8
  • Location 8.4
  • Room Comfort/Standard 9.2
  • Service 9.2
  • Value for money 8.6
  • Food/Dining 8.5

Nan S. from Singapore
Families with older children
Stayed 2 nights in June 2013
Excellent hotel with great beach club
Location, Food, Facility
My parents and I really enjoyed the stay at the hotel. The location is fantastic. Surin beach is beautiful and we loved all the restaurants in that area. Twinpalm has an excellent beach club and the swimming pool at the hotel is very nice as well. Breakfast was lovely. We got everything we need at the hotel.
Reviewed June 10, 2013

Jean-Paul G. from Netherlands
Couples
Stayed 5 nights in April 2013
Tranquil surroundings matched by awesome service
Large pool,beach club, great staff
Reviewed June 09, 2013

Jean-Paul G. from Netherlands
Couples
Stayed 6 nights in April 2013
You'd be mad if you stayed elsewhere
Lobby,Poland great staff
Reviewed June 09, 2013

Jean-Paul G. from Netherlands
Couples
Stayed 3 nights in May 2013
Bliss
Great place to return to, fantastic breakfast and comfortable room
Reviewed June 09, 2013

Jean-Paul G. from Netherlands
Couples
Stayed one night in May 2013
Favorite hotel in Phuket
Relaxing property,great beach and fantastic staff
Reviewed June 09, 2013

William N. from Indonesia
Families with young children
Stayed 3 nights in May 2013
Nice hotel
Food good, clean room, nice pool
Reviewed June 08, 2013

William N. from Indonesia
Families with young children
Stayed 3 nights in May 2013
Relaxing
Design, location, atmosphere
Reviewed June 01, 2013

Brenda C. from Australia
Couples
Stayed 7 nights in May 2013
Stunning room, beautiful location
Excellent staff, beautiful rooms, proximity to beach
From the moment we were given a personal escort to our room and introduced to our butler, we knew we were in for a wonderful experience. We stayed in the pool suite which was the size of a large apartment with all the extra indulgences including a dedicated wine fridge that held a nicely chilled bottle of Dom and a cigar humidifier filled with Cubans! Add in our own private pool and it was pure luxury. The hotel is conveniently located across from the beach and the use of Catch Beach club's facilities was included meaning that we had the use of another fabulous bar & restaurant, comfortable beach chairs and all our needs catered to again by wonderful staff. I would highly recommend the hotel.
Reviewed May 29, 2013

Jaime C. from Malaysia
Groups
Stayed 2 nights in May 2013
Great beach resort with friendly and helpful staff
Environment, friendly and quiet
Reviewed May 23, 2013

Jihee L. from South Korea
Couples
Stayed 2 nights in May 2013
Wonderful stay with good price
Good beach , nice bar, nice hotel
Reviewed May 18, 2013


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