Very good 7.7
Based on 72 reviews

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About Twins Hotel

Description

Being situated right in the heart of Hanoi, guests have convenient access to all the fascinating attractions the city has to offer. It's within walking distance to Hanoi's railway station, the best option in exploring other areas in Vietnam. Also within walking distance is the famous shopping street of Dao and attractions such as Hanoi Old Quarter, Opera House and the historical Temple of Literature. The hotel boasts a variety of guest rooms equipped with the most modern facilities. For a great start to the day, guests can enjoy the roof top venue where continental breakfast and traditional Vietnamese dishes are served. As for other options, streets around the hotel provide a pleasant meal filled with favorites like Pho, Nem Ran and other delicacies. Twins Hotel is an appealing choice in the hub of the city.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service
  • bicycle rental

Fitness & recreation

  • sauna
  • spa
  • massage(s)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • postal service
  • ticket service
  • express check-in/check-out
  • luggage storage
  • babysitting
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • executive floor
  • salon
  • shop(s)
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • lockers

Business & money services

  • fax machine
  • printer
  • meeting facilities
  • business center
  • ATM
  • currency exchange

Languages Spoken

  • English
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Stay for free if using existing bedding.
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-Out Until: 12:00 AM
Non-Smoking Rooms / Floors: Yes
Number of Rooms : 35
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 7.8
  • Facilities 6.0
  • Location 7.9
  • Room Comfort/Standard 8.1
  • Service 7.9
  • Value for Money 8.0
  • Food/Dining 6.6

Daniel D.
United States
May 16, 2016
Value for Money; rooms need to improve
For the budget, its worth it. Staff are very nice Good -staff service is excellent -breakfast is beyond good opportunities -rooms have old carpet -lighting is very dim

Daniel D.
United States
May 16, 2016
Great staff; could use some rennovation in rooms
The staff was awesome. very flexible in check in/out process; attentive to my daily needs and smiles all day. Good: -staff service -Breakfast was FANTASTIC; many choices -location not bad Opportunities -rooms are very outdated -wifi a bit weak -restroom has poor lighting (room 902 and 802)

Yen N.
Vietnam
August 24, 2015
normal hotel
room,staff,location
good location but room quiet small

douglas D.
United States
April 07, 2015
It is OK for an over night place to sleep and work
service, better choice of food than Infernity hotel

Kunal M.
India
March 09, 2015
Good Stay
Location, Convenience, city centre
Stay was pleasent

Chia Y.
Taiwan
November 27, 2014
Nice environment and service
Comfortable environment, good service, and economy price
Everything is good with this hotel except the location, we spent some time to find this hotel.

Romeo U.
Philippines
November 18, 2014
burnt sofa, leaking lavatory
near at shopping stores, walking distance to night market

Phuong H.
Vietnam
October 20, 2014
Not bad hotel
far, not comfortable, feel not good

LIN Q.
China
August 04, 2014
good location, average hotel
good location, friendly staff
The location is great as it's an easy walk to The Old Quarter. The staff are very friendly and helpful. But that's pretty much it. The hotel is very average - there are several of its kind in the neighbourhood and I won't stay in this one again. Multiple stains on the bedding sheet are quite a turn-off - the fact that the staff think that's fine is worrying…

Do H.
Vietnam
July 10, 2014
It was really joyful
Very friendly and helpful staff. Clear room and high speed internet
I was really enjoying my stay with Twin hotel.



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