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Recent customer comments

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Very good

based on 278 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.5
  • Location 7.2
  • Room Comfort/Standard 8.0
  • Staff Performance 8.4
  • Value for Money 8.4
  • Food/Dining 6.6

8.4 hasmadi H.
March 28, 2016
Simple and nice
location easy to find and not too crowded with traffic. Car park at basement level with security. The room quite small but its enough to sleep and rest. Nearby to Ikea Cheras, take only 5-10minutes.

7.6 Vincent G.
March 17, 2016
I will come back again
it is really value for money. but the breakfast is really basic.

3.7 Beng L.
January 26, 2016
Value for Money! Great service !
Value for money, friendly receptionist, good location
For me, this is a good location as near to anywhere in KL. For example, if i want to go Pavillion area, is within 15m without traffic jam. But this location may not suitable for person that do not have own transport unless you are willing to spend on taxi or private car services! With this low price, i still can get such good service and room condition at U pac hotel!Definitely will stay there again if i visit KL again for personal trip

7.7 CHEAH C.
January 16, 2016
Nice To Stay
Location, Carpark

5.7 Yee W.
January 11, 2016
Average Hotel
Cleanlines, Location, Car park

5.7 Yee W.
January 11, 2016
Average Hotel
Clean, Location, Car park

7.3 Elvin L.
January 06, 2016
Clean, comfortable, affordable
The front desk was so helpful and friendly. Gave us a free upgrade. Our room was spacious, clean and comfortable for a budget hotel.

5.3 Sau H.
January 04, 2016
Hotel at a busy highway
Secured parking and clean room
Room was quite small. Serving of breakfast is very little too and guests need to wait for top of food very often.

9.3 See Y.
December 27, 2015
Great price, friendly staff and covered car park
Price, cleanliness, location

9.3 Jessica E.
December 14, 2015
My Mom's 73rd Birthday
Comfortable Stay, Cleanliness, and Value for Money
Very good!!! Satisfied so much!!! So comfortable place and rooms are clean... This is my 3rd time to visit and stay at U Pac Hotel. Will definitely come back by May 2016 :D