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Recent customer comments

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based on 398 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 9.0
  • Location 7.7
  • Room Comfort/Standard 8.8
  • Staff Performance 9.0
  • Value for Money 8.1
  • Food/Dining 8.0

8.4 Adrian S.
April 01, 2016
Good food, good location, good stay!
Very nice location. Easy to get into town. The food very good, cooked in small but very nice kitchen, awesome meals!! Thank you.

8 Irene C.
March 29, 2016
Good Stay
Stayed there for 4 nights, generally like the surrounding. I stayed in the corner villa, and the leaves which falls into the pool was just too much to really enjoy the pool. m\Maybe somewhere around the center unit would be better.

7 ChoongMee L.
February 11, 2016
Improve the water quality
Overall considered okay but can't stand for the water in wash room, smelly......

9.7 Shameek H.
United States of America
January 19, 2016
Paradise in ubud
Beautiful location, excellent staff , very comfortable
This resort has a very relaxing location. The service is 5 star and the rooms are very comfortable. I would highly recommend it for staying in ubud.

10 melissa M.
April 28, 2016
Beautiful location, excellent staff , high comfort
Stayed for 2 nights, had great deal and service, will come back again.

8.7 Louise B.
United Kingdom
December 27, 2015
lovely stay
Staff, breakfast and spa were all fantastic.
Super stay. Staff were amazing, breakfast and all meals were fantastic, villa was lovely. Only complaint was there was no communal pool. We booked villas with jAcuzzi only, I failed to notice there was no shared pool. Apart from that it was a lovely stay.

9.3 Tan P.
November 26, 2015
Excellent Resort
wonderful environment, excellent room condition and friendly staffs
Fantastic family holiday and friendly staffs when we stay in Ubud Green Resort Villas.

8.3 Tan S.
November 28, 2015
Nothing Spectacular!
Breakfast was good, Rooms was pleasant, Nice view of the rice field
Booked premium 2 rooms Villa, but was told that there was a mix up of the system with Agoda booking, Instead given 2 units of 2 bedroom Villa as substitution. After voicing our unhappiness, we were given a complimentary dinner as well.

9.3 Tomasz P.
November 03, 2015
Great hotel with with authentic good staff
Room, staff and food
The staff really cares about your needs. Staff is genuinely nice and attentive. Our room needed a bit of maintenance as normally in Asia when things are not new anymore. We stayed in the room with jacuzzi and was informed that they were about to be renovated and the jacuzzi would be changed to a private pool. I would also recommend to choose the rooms with the private pool since no shared pool is available. Newspaper in every room and the ordinary coffee and tea was exchanged with a much better quality and Balinese coffee. Nice service. I would stay here anytime and would recommend the place to others.

9.7 Ng S.
November 06, 2015
Fascinating experience
The villa's ambience, facilities & amenities. The breakfast & fresh juice served at restaurant. The calmness, serenity & peace at the compound surrounding the resort.
It was a fantastic experience. Our room was upgraded to two-rooms with private pool perhaps due to non-peak period & room availability. The staffs were very accomodating, they briefed us on the facilities all over the villa. Even the breakfast was above expectation and very satisfying, cold-pressed juice/ smoothies are served and meals are prepared/ cooked right there and then. Overall, it was an excellent stay with marvelous service level. Whatnot the location is pretty hidden and close to nature, it felt so eco and relaxing while being able to enjoy the serenity & peacefulness at the resort. Thanks for the welcoming stay! :)