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Very good 7.5
Based on 315 reviews

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About Ueno Terminal Hotel


This is a convenient choice for those seeking a hotel in the city with easy access to Tokyo's Narita Airport. Only a three-minute walk from JR Ueno Station, it's ideally situated for those pursuing both business and sightseeing. Ueno Park, Asakusa, Hanayashiki, and Edo Tokyo Museum are among the many attractions that are easily accessible for sightseeing. Guests can retreat to their tastefully decorated rooms after a long day and enjoy all the modern facilities provided. Various meeting rooms and an elegant Japanese restaurant are offered for guests' convenience. The cafe/bar, Pronto, serves fresh coffee in the day and refreshing cocktails in the evening. Ueno Terminal Hotel is an ideal base for both the discerning business and leisure traveler.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Fitness & recreation

  • massage

Food & beverage

  • room service
  • restaurant
  • coffee shop
  • bar
  • vending machine

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage

On-site facilities

  • elevator

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities

Languages Spoken

  • Japanese
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Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-9 year(s) Must use an extra bed
  • Guests over 9 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 10:00 AM
Number of Floors: 7
Number of Rooms : 73
Room Voltage: 100
Time to Airport (Minutes): 50
Year Hotel Built: 1982
Year Hotel Last Renovated: 2006
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Agoda Verified Reviews

Filter by traveler type
Very good

  • Hotel Condition/Cleanliness 7.5
  • Facilities 6.6
  • Location 8.4
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.5
  • Food/Dining 6.5

10 Yuet L.
Hong Kong
June 23, 2016
Location good, Price Reasonable, Comfort
Location near by train station Price reasonable in Tokyo A bit smoke smell

8 Cho C.
Hong Kong
June 17, 2016
Everything's good
Tidy and clean room, good location

6 Heung W.
June 06, 2016
not everyday clean the room, must improve
not everyday clean the room, must improve

7.6 Suwicha B.
May 31, 2016
A good choice to stay in Tokyo.
Good location, this hotel is very convenient to travel by Mass transit. Several shops and local restaurants are nearby.

8.8 sivasak P.
May 12, 2016
Location,polite staffs, and they let us late check out at noom.
Excellent experienced.

9.2 Nitiporn T.
May 09, 2016
Great Location, Clean, Helpful staff
It is closed to Ueno station just about 5 minutes walk. The hotel was clean and tidy. The room was pretty small but if you were a solo traveller, staying here would be ok. The wifi was improved and faster. The staff was nice and helpful.

8 Zoe W.
United States
May 09, 2016
Nice hotel, good location
Staff were excellent - extremely helpful, friendly and welcoming.

9.6 Jindarat P.
May 06, 2016
Good Hotel near station
near station, convenience store

5.2 Gregory W.
March 27, 2016
Requested 3 non-smoking rooms, got 3 smoking rooms
We booked 3 non-smoking rooms but got 3 smoking rooms instead. There was only 1 non-smoking room available the 2nd night. We would've moved to another hotel the 2nd night but the nearby hotels were fully booked. Air quality throughout the hotel was very poor due to the smoking. You could smell the smoke just entering the hotel. I would never stay at this hotel again.

8.3 Alessandra B.
November 10, 2015
Close to JR station
Location, customer service, convenience
The hotel is pretty close to Ueno JR station. If you get the Asakusa exit, turn slightly to the left and cross the big avenue. If you cross another ave again to reach the other side of the street, you're going to pass a small street on your right, and will turn right in the second street. Then keep going straight and you'll see the hotel on your right. If the explanation is confusing, just turn right when you see the "doutor" coffee shop (which by the way was my choice for breakfast: yummy sandwich with coffee for 390 yen). The hotel itself was ok. Because it's a smoking hotel, the hallway smelled a bit but my room was fine. The bathroom smelled funny as well, especially after I took a shower, which was quickly solved by closing the door, lol. The room was tiny and didn't have a place to put the luggage besides the chair. There's a small refrigerator, and the front desk is 24h, which is pretty good. The front desk agents were pretty nice and it's just a 5 minute walk from JR station. There is wifi in the room and a restaurant next door for breakfast and/or dinner, but I didn't go there so I won't be able to comment on it. There are a lot of bars, restaurants and convenience stores around, so you'll have plenty of options regarding food. So far, I'd recommend this hotel!